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Question 79

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Question 79/122

A consultant needs to import 2,000 source articles for a Salesforce Knowledge implementation. The source articles are in HTML and contain several images. All of the articles are FAQs.
Before importing the articles into Knowledge, which step should a consultant perform? (Choose 3)

A. Create the data categories and set up the data category values.

B. Set the publication status of the article tame to draft status

C. Set up a zip file that contains the CSV, HTML, and image files.

D. Set up the article actions and assign publishers to each action

E. Create the custom fields for the slide type

Correct Answer: A,C,D

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