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Universal Containers (UC) wants to enable its sales reps to explore opportunities that are similar to previously won opportunities by entering the utterance, "Show me other opportunities like this one." How should UC achieve this in Einstein Copilot?
Correct Answer: A
Universal Containers can achieve the request to explore similar opportunities by using thestandard Copilot action.Einstein Copilothas built-in actions to handle natural language queries, such as "Show me other opportunities like this one." The standard action will process the query and return results based on predefined matching criteria like opportunity details and past Closed Won deals. This approach avoids the need to create custom flows or Apex classes, leveraging out-of-the-box functionality. For further details, refer toEinstein Copilot for Sales documentationregarding standard actions and natural language processing.
