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Universal Containers has an active standard email prompt template that does not fully deliver on the business requirements. Which steps should an AI Specialist take to use the content of the standard prompt email template in question andcustomize it to fully meet thebusiness requirements?
Correct Answer: B
When an active standard email prompt template doesn't meet the business requirements, the best approach is toclone the existing templateand modify it as needed. Cloning allows the AI Specialist to preserve the original template while making adjustments to fit specific business needs. This ensures that any customizations are applied without altering the original standard template. Saving as a new versionis typically used for versioning changes in the same template, whileSave as New Templatecreates a brand-new template without linking to the existing one.Cloningprovides a balance, allowing modifications while retaining the original structure for future reference. For more details, refer toSalesforce Prompt Builder documentationfor guidance on cloning and modifying templates.
