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When addressing challenges within Cloud Kicks' Sales Cloud project, which approach should a consultant prioritize to extend declarative development effectively?
Correct Answer: A
When addressing challenges, prioritizing standard Salesforce features is the recommended approach to keep costs manageable and ensure project success. Here's why: * Cost Efficiency: Standard Salesforce features are included in the platform's licensing, minimizing the need for additional spending on custom development or third-party solutions, which can increase project costs. * Declarative Development: Salesforce offers robust declarative tools (clicks, not code) that can address a wide range of business requirements. This approach also typically reduces implementation time and maintenance complexity. * Salesforce Best Practices: Salesforce encourages leveraging out-of-the-box features where possible to maximize the value of the platform and ensure maintainable solutions that are easier to support. * References: Salesforce's documentation on App Development and Customization emphasizes starting with declarative tools and turning to custom development only when necessary. In summary, prioritizing standard Salesforce features (Option A) helps Cloud Kicks address project challenges effectively while managing costs.