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- Question 71
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Question 71/89
Cloud Kicks wants to measure the adoption of its Sales Cloud rollout.
Which key performance indicator (KPI) should the consultant recommend?
Which key performance indicator (KPI) should the consultant recommend?
Correct Answer: B
To measure the adoption of Sales Cloud, tracking user logins over the last month provides a direct indicator of how actively users are engaging with the platform. High login numbers typically correlate with increased adoption, as they reflect user engagement with Sales Cloud tools and features.
* User Login as a KPI for Adoption: Salesforce adoption is often gauged through user login metrics, as they show how frequently users access the system, which is a basic indicator of engagement and utilization.
* Supporting Adoption Goals: Monitoring login frequency helps identify areas where further training or support may be needed to improve adoption rates.
Option A (Opportunities Closed Lost) and Option C (Community Contacts) do not directly measure Sales Cloud adoption. For more insight into adoption metrics, see Salesforce's recommendations on Salesforce Adoption Metrics, which includes login frequency as a core measure.
* User Login as a KPI for Adoption: Salesforce adoption is often gauged through user login metrics, as they show how frequently users access the system, which is a basic indicator of engagement and utilization.
* Supporting Adoption Goals: Monitoring login frequency helps identify areas where further training or support may be needed to improve adoption rates.
Option A (Opportunities Closed Lost) and Option C (Community Contacts) do not directly measure Sales Cloud adoption. For more insight into adoption metrics, see Salesforce's recommendations on Salesforce Adoption Metrics, which includes login frequency as a core measure.
- Question List (89q)
- Question 1: The Discovery phase with Cloud Kicks (CK) has just ended. CK...
- Question 2: Cloud Kicks wants to enable Person Accounts. What does the c...
- Question 3: The admin at Universal Containers has been getting complaint...
- Question 4: Universal Containers recently implemented Sales Cloud. Stake...
- Question 5: Cloud Kicks wants to implement a methodology to determine wh...
- Question 6: The sales department at Cloud Kicks is growing quickly. New ...
- Question 7: Universal Containers (UC) is going to kick off a Sales Cloud...
- Question 8: Sales managers at Cloud Kicks need to show reports and dashb...
- Question 9: Cloud Kicks has completed the discovery stage and leadership...
- Question 10: The project at Universal Containers is almost finished and n...
- Question 11: Cloud Kicks (CK), a large global organization, is rolling ou...
- Question 12: Management at Universal Containers wants to identify duplica...
- Question 13: Cloud Kicks is running a campaign for the Shoe of the Month ...
- Question 14: Universal Containers has a large amount of data that current...
- Question 15: The sales director at Universal Containers wants to ensure t...
- 1 commentQuestion 16: The Cloud Kicks sales team travels frequently and often need...
- Question 17: A consultant is preparing to release an updated version of a...
- Question 18: Northern Trail Outfitters (NTO) finished implementing Sales ...
- 1 commentQuestion 19: Cloud Kicks (CK) has acquired a competitor that also uses Sa...
- Question 20: Cloud Kicks (CK) has hired a consultant to help enhance its ...
- Question 21: During the Deploy phase at Cloud Kicks, users are finding it...
- Question 22: Cloud Kicks currently supports three business lines within a...
- Question 23: Cloud Kicks (CK) acquired a shoe distribution partner. The m...
- Question 24: Cloud Kicks has a large remote sales department working in m...
- Question 25: Universal Containers (UC) has Account and Contact data it wa...
- Question 26: Universal Containers is planning to migrate two million acco...
- Question 27: A consultant for Universal Containers is preparing to migrat...
- Question 28: Each product engineer at Cloud Kicks supports a specific pro...
- Question 29: Annual sales numbers change depending on renewal periods and...
- Question 30: A small company has hired a consultant to plan its Sales Clo...
- Question 31: Cloud Kicks has 300,000 account records and 16 million invoi...
- Question 32: Predefined groups of sales reps work collaboratively on Acco...
- Question 33: Cloud Kicks (CK) requires its sales associates to record all...
- Question 34: Cloud Kicks (CK) is adding hundreds of new accounts to Sales...
- Question 35: A consultant is initiating a Sales Cloud project for Cloud K...
- Question 36: Universal Containers is analyzing data to identify gaps, and...
- Question 37: Cloud Kicks has configured Account Teams and is ready to liv...
- Question 38: An executive at Cloud Kicks (CK) has asked its admin to crea...
- 1 commentQuestion 39: Universal Containers is using Collaborative Forecasts and wa...
- 1 commentQuestion 40: After Cloud Kicks implemented Sales Cloud Einstein, a consul...
- Question 41: The Cloud Kicks IT team has noticed that there are many dupl...
- Question 42: The Northern Trail Outfitters sales team has reported that m...
- Question 43: Cloud Kicks recently launched Sales Cloud. Admins need to kn...
- Question 44: Cloud Kicks (CK) is planning to use Person Accounts to maint...
- Question 45: When addressing challenges within Cloud Kicks' Sales Cloud p...
- Question 46: Northern Trail Outfitters had issues with its last two Sales...
- Question 47: The Cloud Kicks global sales team has asked for a simpler wa...
- Question 48: The VP of sales at Cloud Kicks wants to provide options to s...
- Question 49: A sales rep owns an opportunity and can view the associated ...
- Question 50: The admin at Universal Containers is attempting to retire a ...
- 1 commentQuestion 51: Sometimes, Universal Containers sales reps need to create co...
- Question 52: Universal Containers (UC) has acquired another company that ...
- Question 53: After a project deployment, several bugs were identified by ...
- Question 54: Universal Containers (UC) recently implemented new Sales Clo...
- Question 55: As part of a Sales Territories implementation, Cloud Kicks w...
- Question 56: Cloud Kicks manages prospects for lead generation in a marke...
- Question 57: Northern Trail Outfitters wants to migrate its Sales Territo...
- Question 58: A consultant is meeting with a new client to design a rollou...
- Question 59: Cloud Kicks (CK) wants to implement sharing rules. Which con...
- Question 60: The sales manager at Universal Containers has noticed that s...
- Question 61: Cloud Kicks (CK) recently finished a redeployment of its Lig...
- 2 commentQuestion 62: Cloud Kicks wants to enable sales reps to view an individual...
- Question 63: Cloud Kicks (CK) has customers who are often involved with m...
- Question 64: The sales director of retail products at Cloud Kicks wants t...
- Question 65: Cloud Kicks is implementing Sales Territories for its retail...
- 1 commentQuestion 66: Cloud Kicks wants to improve its return on investment (ROI) ...
- Question 67: Sales managers at Cloud Kicks want to create a sales dashboa...
- 1 commentQuestion 68: Universal Containers has implemented a lead qualification pr...
- 1 commentQuestion 69: Cloud Kicks recently purchased Salesforce, and the leadershi...
- Question 70: The admin at Cloud Kicks recently implemented Sales Cloud an...
- Question 71: Cloud Kicks wants to measure the adoption of its Sales Cloud...
- Question 72: Cloud Kicks noticed its data quality has degraded since its ...
- Question 73: After creating a brand new sneaker Product object record for...
- Question 74: Sales stages are shared between sales methodologies at Cloud...
- Question 75: Sales managers at Cloud Kicks need to visualize all open opp...
- 2 commentQuestion 76: Cloud Kicks has just deployed all of its configurations. The...
- Question 77: At a kickoff meeting for a new project, a consultant starts ...
- Question 78: The sales director at Universal Containers is concerned the ...
- 1 commentQuestion 79: A sales rep at Cloud Kicks must have access to all child acc...
- Question 80: During end-to-end testing, users report that a key business ...
- Question 81: A consultant is working with Cloud Kicks (CK) on its initial...
- Question 82: Cloud Kicks sales reps want to see all of the details on the...
- Question 83: Cloud Kicks has recently set up Sales Cloud and wants to mea...
- Question 84: Cloud Kicks (CK) has requested a Statement of Work (SOW) tha...
- Question 85: Universal Containers (UC) does business with a contact assoc...
- 1 commentQuestion 86: Cloud Kicks (CK) has organization-wide defaults set to Publi...
- Question 87: Cloud Kicks is in the process of implementing Sales Cloud fo...
- 1 commentQuestion 88: Which prerequisite should the consultant consider before ena...
- Question 89: Cloud Kicks' (CK) VP of technology wants to start using Sale...
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