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Question 36/73
While setting up Marketing Cloud Connect, a Marketing Cloud admin navigates to the Marketing Cloud tab in Sales Cloud to complete the integration. The admin then receives the following error message:
- Insufficient User Permissions. You have not been designated as an integrated Marketing Cloud user. Contact your system administrator The admin notices the Marketing Cloud for AppExchange Admin option is selected when looking at the user settings What action should correct the issue?
- Insufficient User Permissions. You have not been designated as an integrated Marketing Cloud user. Contact your system administrator The admin notices the Marketing Cloud for AppExchange Admin option is selected when looking at the user settings What action should correct the issue?
Recent Comments (The most recent comments are at the top.)
The correct answer is A. Apply the Marketing Cloud for AppExchange User option as well.
Explanation:
To resolve the "Insufficient User Permissions" error when setting up Marketing Cloud Connect:
Marketing Cloud for AppExchange Admin grants permissions to configure the integration (e.g., mapping objects, setting up syncs).
Marketing Cloud for AppExchange User grants permissions to execute integration tasks (e.g., sending data between systems).
If only the Admin option is selected, the user can configure settings but lacks the permissions to act as an integrated user. Adding the User permission set fixes this gap.
Why Other Options Fail:
B. Reset passwords: This addresses authentication token issues, not missing permissions.
C. User mappings: Mappings link Salesforce users to Marketing Cloud users but don’t resolve permission set errors.
D. Permission sets: While administrative roles are important, the error specifically relates to the AppExchange User permission set, not general admin roles....
should be A