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- Question 42
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Question 42/52
A business analyst (BA) is compiling a list of subject matter experts to consult throughout the discovery for a new Service Cloud implementation.
What is the primary value of the BA speaking with customer service reps?
What is the primary value of the BA speaking with customer service reps?
Correct Answer: A
- Question List (52q)
- Question 1: A business analyst is working with a new customer on a Sales...
- Question 2: Universal Containers is developing a new recruitment app usi...
- Question 3: A group of business analysts (BA) at Universal Containers ha...
- Question 4: In what phase of the four application lifecycle milestones d...
- Question 5: A project is in the user acceptance testing phase of a Sales...
- Question 6: The sales team at Universal Containers (UC) has been using m...
- Question 7: Is the following a benefit of implementing Process Mapping? ...
- Question 8: Of the following Locale Settings, select which one CANNOT be...
- Question 9: From where can an Admin unlock a user?...
- Question 10: Northern Trail Outfitters has a large Salesforce org with sa...
- 1 commentQuestion 11: Should the following item be included in a UX Research Plan?...
- Question 12: The business analyst (BA) at Northern Trail Outfitters is wr...
- Question 13: Cloud Kicks (CK) recently decided to transition its business...
- Question 14: Is the following an Agile Principle: "Stick to a plan genera...
- 1 commentQuestion 15: The Sen/ice Center at Universal Containers (UC) uses Service...
- 2 commentQuestion 16: A business analyst (BA) at Northeren Trail Outfitters has be...
- Question 17: Universal Containers (UC) uses a Salesforce org. UC is mergi...
- 1 commentQuestion 18: A business analyst (BA) is working with the support team at ...
- Question 19: The business analyst at Cloud Kicks is using a checklist to ...
- 1 commentQuestion 20: The business analyst (BA) at Universal Containers is meeting...
- Question 21: A business analyst at Universal Containers has begun user ac...
- Question 22: Universal Containers (UC) wants to overhaul its Service Clou...
- Question 23: Universal Containers has kicked off a project focused on tra...
- Question 24: Northern Trail Outfitters (NTO) has completed a project with...
- Question 25: Up to how many Profiles can a User have?...
- Question 26: Northern Trail Outfitters (NTO) has acquired a competitor. T...
- Question 27: Which of the following User Management terms is best describ...
- 1 commentQuestion 28: The business analyst (BA) is preparing for user acceptance t...
- Question 29: As a business analyst (BA) starts engaging stakeholders for ...
- Question 30: Universal Containers uses Kanban to complete its Salesforce ...
- Question 31: What is the storage of the Developer Pro Sandbox?...
- Question 32: The business analyst is auditing data access by documenting ...
- 2 commentQuestion 33: The business analyst (0A) at Universal Containers has met wi...
- Question 34: An executive at Cloud Kicks has tasked the internal Salesfor...
- Question 35: Which element of the storytelling process for UX is describe...
- Question 36: During the discovery phase of a Salesforce project, which ty...
- Question 37: Universal Containers has asked a business analyst (BA) to cr...
- Question 38: The Cloud Kicks business analyst (BA) is frustrated because ...
- 1 commentQuestion 39: Northern Trail Outfitters (NTO) is undergoing a Salesforce i...
- Question 40: Which permission is required to create, delete, refresh or a...
- Question 41: Northern Trail Outfitters wants to reduce the amount of time...
- Question 42: A business analyst (BA) is compiling a list of subject matte...
- Question 43: Which of the following User Management terms is best describ...
- Question 44: Northern Trail Outfitters (NTO) plans to significantly grow ...
- Question 45: Universal Containers (UC) has chosen to implement Sales Clou...
- 1 commentQuestion 46: The business analyst (BA) at Northern Trail Outfitters needs...
- 2 commentQuestion 47: Northern Trail Outfitters is Updating Its customer portal bu...
- Question 48: During a sprint grooming session for the Sales Cloud impleme...
- 1 commentQuestion 49: Northern Trail Outfitters is getting ready to enter the user...
- Question 50: Northern Trail Outfitters (NTO) has moved its inventory syst...
- 1 commentQuestion 51: The business analyst (BA) at Northern Trail Outfitters is wr...
- Question 52: Management at Cloud Kicks has asked a business analyst (BA) ...
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