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Scenario: Teleconn, a UK-based telecommunications provider, initiated a BCMS based on ISO 22301 to ensure reliable and consistent services. To monitor the BCMS's performance, the internal audit function was outsourced to a company specializing in auditing services. The outsourced internal auditor was given unrestricted access to employees and documented information necessary for an effective audit. The top management granted the outsourced internal auditor unrestricted access to employees and documented information necessary to conduct an effective audit. Is this appropriate?
Correct Answer: A
Access Requirements for Effective Audits: * Clause 9.2.2 of ISO 22301 ensures that internal auditors, whether internal or outsourced, have unrestricted access to necessary employees, records, and documented information to conduct effective audits. Analysis of Scenario: * Granting unrestricted access supports audit effectiveness and compliance with ISO 22301 requirements. Other Options: * Option B:Restricting access undermines audit effectiveness. * Option C:Limiting access to documented information contradicts ISO 22301. Conclusion: * Providing unrestricted access ensures compliance and effective internal auditing.