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Scenario: Headquartered in Sri Lanka, Operons Inc. is a freight forwarding company that adopted a BCMS aligned with ISO 22301. Prior to the certification audit, Operons Inc. measured gaps between their BCMS and the standard's requirements to ensure compliance. The certification body was contracted to conduct the audit, and a biased auditor from a previous ISO 9001 audit was replaced upon request. During the audit, two minor nonconformities were identified, and the audit team issued a recommendation for certification. The top management determined the time required to plan and accomplish the audit activities, and they agreed that the audit activities should be completed within two weeks. Is this acceptable?
Correct Answer: A
According toISO/IEC 17021-1:2015, which provides requirements for bodies performing audits and certification of management systems, it is the certification body's responsibility to determine the time required for planning and conducting audits. This ensures consistency, impartiality, and alignment with international accreditation guidelines. Supporting Details: * Certification Body's Responsibility * Clause 9.1.4 of ISO/IEC 17021-1:2015 states that the certification body is responsible for determining the time required to audit the management system. This includes considering the scope, complexity, and size of the organization. * Top Management's Role * The organization's top management can provide input or feedback regarding operational constraints or preferences, but they cannot dictate the timeline for certification audits as this compromises impartiality. * Why the Other Options Are Incorrect: * Option B:There is no requirement that external audits must take longer than two weeks. The duration is determined based on the audit scope and organizational complexity. * Option C:While top management supports the audit process, determining the audit time is not within their purview under ISO/IEC 17021-1.