1z0-980 Exam Dumps | A customer has a problem with a damaged battery and searches your knowledge base with the search term

<< Prev Question Next Question >>

Question 5/41

A customer has a problem with a damaged battery and searches your knowledge base with the search term "battery damage issue." The customer selects one of the answers in the search result and wants to view answers that contain closely related articles in continuation to the selected answer.
What should you configure?

A. Open the answer containing the battery damage issue term and under the Relationship tab add the loosely related continuation answers in Manually Related Answers.

B. Open the answer containing the battery damage issue term and under the Relationship tab add the loosely related continuation answers in Sibling Answers.

C. Edit the alias text file to include alias words - battery damage, battery issue, battery.

D. Include battery and damage as keywords under Answers Stop Words.

Question 5/41

LEAVE A REPLY

Download PDF File