Correct Answer: B
Explanation/Reference:
Explanation:
Incorrect Answers:
A: After you queue a dashboard, you can use standard reports located in the Reports explorer's Public Reports - Common -Site Administration - Reports folder to see the dashboard's status in the queue. Once the dashboard runs and is ready to view, you are notified and you can open it from several locations. Most of the standard options are available on the dashboard's ribbon, though there are some exceptions.
Note: To export raw data, there are two additional export options inline with the export to image/pdf option.
The first is to export the aggregate chart data as a CSV and is available on all charts. The second option is to export all mentions as a CSV. The all mentions export is restricted to the terms and conditions of the third party social media source, displayed prior to downloading the CSV.
C: You can open a report from the Dashboard. Dashboards contain data from the most frequently used Knowledge Advanced and Service Cloud reports, so not every report may appear on a dashboard.
When you click a report on the dashboard to select it, the ribbon is updated to include the report's Home, Display, and Page Setup tabs.
You can use the buttons on these tabs to perform the same actions you could if viewing the report outside of a dashboard.
For example, you can add calculations, select fields to show in the report, sort the report output, and edit records.
D: Dashboards can be queued to run at a later time just as reports can. Dashboards can be manually queued or automatically queued.
References:
Oracle Service Cloud User Guide, Release February 2017, page 962
https://docs.oracle.com/cloud/social/doc.1/srm/vitrue-analytics/listen-dashboards-tab.html#action