ITIL-4-Foundation Exam Dumps | Which is included in the purpose of the 'service level management' practice?

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Question 14/131

Which is included in the purpose of the 'service level management' practice?

A. To ensure accurate information about the configuration of services is available

B. To maximize the number of successful service and product changes

C. To ensure that suppliers and their performance are managed appropriately

D. To set clear business-based targets for service levels

Correct Answer: D

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