ITIL-4-Foundation Exam Dumps | Which is an activity of 'problem identification'?

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Question 109/131

Which is an activity of 'problem identification'?

A. Establishing potential permanent solutions

B. Analyzing the cause of problems

C. Establishing problem workarounds

D. Analyzing information from software developers

Correct Answer: D

Recent Comments (The most recent comments are at the top.)

Tony - Oct 02, 2023

A. Analyzing information from software developers
Problem Identification
B. Establishing problem workarounds
Problem Control
C. Analyzing the cause of problems
Problem Control
D. Establishing potential permanent solutions
Error Control

Yogesh - Jun 26, 2023

I think option b is Correct

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