Correct Answer: C
When an organization considers the use of testing tools, they should C. Perform analysis of the test process and then assess whether it can be supported through the introduction of tool support. Testing tools can provide many benefits to the test process, such as increased efficiency, effectiveness, consistency, quality, etc.
However, testing tools also have some challenges and risks associated with them, such as cost, learning curve, compatibility, maintenance, etc. Therefore, before introducing any testing tool, an organization should analyze their current test process and identify their needs, goals, expectations, constraints, etc., and then evaluate whether a tool can support them or not. A detailed explanation of testing tools can be found in Software Testing Foundations: A Study Guide for the Certified Tester Exam, pages 193-1983.