CTFL_Syll2018 Exam Dumps | A new testing tool has been selected for an organisation and a pilot project has successfully completed.

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ISTQB Certified Tester Foundation Level (Syllabus 2018)
ISQI.CTFL_Syll2018.v2024-04-03.q155
Question 67

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Question 67/155

A new testing tool has been selected for an organisation and a pilot project has successfully completed. The next step is to deploy the tool within the organization.
What is a key success factor in tool deployment?

A. Estimate a cost-benefit ratio based on a firm business case

B. Determine whether benefits will be achieved at reasonable cost

C. Provide support for the test team using the tool

D. Assessment of organisational maturity, strengths and weaknesses

Correct Answer: C

Providing support for the test team using the tool is a key success factor in tool deployment, because it helps to overcome any resistance or difficulties that the test team may face when using the new tool. Support can include training, coaching, mentoring, troubleshooting, and feedback mechanisms13. The other options are not key success factors in tool deployment, but rather in tool selection or evaluation. Option A is related to tool selection, where a cost-benefit ratio can help to justify the investment in a new tool13. Option B is related to tool evaluation, where a pilot project can help to determine whether the expected benefits of the tool can be achieved at reasonable cost13. Option D is also related to tool evaluation, where an assessment of organisational maturity, strengths and weaknesses can help to identify the suitability and readiness of the organisation for using a new tool13.

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