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A robotic process automation (RPA) project has implemented new robots to enhance the efficiency of a sales business process. Which of the following provides the BEST evidence that the new controls have been implemented successfully?
Correct Answer: B
Independent Assessment: Objective Evaluation: An assessment by a qualified independent party ensures that the evaluation of the new controls is unbiased and thorough. It provides a credible verification of the control's effectiveness. Expertise and Standards: Independent assessors bring specialized expertise and follow established standards and best practices, ensuring a comprehensive review of the control implementation. Validation and Assurance: This assessment provides assurance to stakeholders that the controls are functioning as intended and meet the required security and operational standards. Comparison with Other Options: Post-Implementation Review by Key Personnel: While valuable, this review may lack the objectivity and thoroughness of an independent assessment. Senior Management Sign-Off: Sign-off from senior management is important but does not provide the detailed validation of control effectiveness that an independent assessment offers. Daily Operation of Robots without Human Interference: This indicates operational stability but does not verify that all controls are functioning as intended. Best Practices: Regular Independent Assessments: Schedule regular independent assessments to continuously validate the effectiveness of controls. Comprehensive Reporting: Ensure that the independent assessment includes comprehensive reporting on findings and recommendations for improvement. Follow-Up Actions: Implement any recommended actions from the assessment to address identified gaps or weaknesses in the controls. References: CRISC Review Manual: Recommends independent assessments as a best practice for validating control effectiveness and ensuring comprehensive risk management. ISACA Standards: Support the use of independent assessments to provide objective and credible evaluations of control implementations.