SPP Exam Dumps | To best respond to the question "what is our business?" Peter Drucker emphasized looking at the business

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IASP.SPP.v2025-11-07.q79
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Question 55/79

To best respond to the question "what is our business?" Peter Drucker emphasized looking at the business from the standpoint of the:

A. Realities, situation, expectations, viewpoint, behaviour, and values of your customers

B. Employees' assumptions

C. Articles of incorporation

D. Organization's mission statement

Correct Answer: A

Peter Drucker advocated understanding "what is our business?" from thecustomers' perspective, including their realities, needs, values, and behaviors. This customer-centric view ensures that business strategy aligns with market demands and delivers true value. The IASP SPP curriculum reinforces this approach as foundational for effective strategic planning and organizational success.#IASP SPP Study Guide - Customer Focus##Drucker, The Practice of Management#

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