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Exam Code:	CIS-ITSM
Exam Name:	Certified Implementation Specialist - IT Service Management
Certification Provider:	ServiceNow
Free Question Number:	206
Version:	v2022-06-09
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# of views:	1223
# of Questions views:	42552
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Yu - Jun 25, 2022

No.# Role required: agent_workspace_user, itil_admin, or admin
https://docs.servicenow.com/en-US/bundle/sandiego-it-service-management/page/product/itsm-workspace/task/delete-change-workspace.html

Yu - Jun 24, 2022

No.# D is the correct answer. ChangeRequestStateModelSNC is read-only, so you have to copy it with the same name but without SNC, and modify

Yu - Jun 24, 2022

No.# Salesforce question

Yu - Jun 24, 2022

No.# It's an Apex question, not ServiceNow

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Exam Question List: Question 1: One of the following is NOT a valid option in the "Content t...; Question 2: Which of the following describes the purpose of User Criteri...; Question 3: An administrator has been asked to create a replica of the p...; Question 4: A developer created a new trigger that inserts a Task when a...; Question 5: (Exhibit) Which two of the examples above have correct Syste...; Question 6: What is the relationship between User table and Location tab...; Question 7: In knowledge management, which conditions must be met before...; Question 8: What is the relationship between User table and Role table?...; 1 commentQuestion 9: A company has a custom object, Order__c, that has a required...; Question 10: Which of the following modules can be used to define inciden...; 1 commentQuestion 11: A developer gets an error saying "Maximum Trigger Depth Exce...; Question 12: Which of the following is NOT a consideration when determini...; Question 13: A company has a custom object, Sales Demo Request, that has ...; Question 14: Which table stores CI Relationship data?...; Question 15: It is important to define the VIP users in order to correctl...; Question 16: Recently a Salesforce org's integration failed because it ex...; Question 17: Configuration items can be created via the change management...; Question 18: An Apex Trigger creates a Contract record every time an Oppo...; 1 commentQuestion 19: In change management, which record should be modified to res...; Question 20: What is the minimum number of members in a group?...; Question 21: The itil user is permitted to read the CAB definitions....; Question 22: (Exhibit) The test method above calls a web service that upd...; Question 23: When implementing ServiceNow, deleting demo data and populat...; Question 24: Using User Criteria, access to catalog categories and catalo...; Question 25: The VEditor is a formatter that shows variables entered in t...; Question 26: Catalog item can appear only in one category....; Question 27: A company has a native iOS app for placing orders that needs...; Question 28: Once the change request's state changes to "Review", the use...; Question 29: Which of the following roles can maintain user criteria?...; Question 30: Universal Containers uses a custom object to track customer ...; Question 31: Which of the following database views is useful if you need ...; Question 32: Which of the following knowledge workflows are available OOT...; Question 33: Which of the following CANNOT be performed by public user?...; Question 34: On a service catalog item, a customer has a requirement that...; Question 35: Which module is used to view a list of Knowledge Bases?...; Question 36: It is recommended to refer to problem states using the value...; Question 37: Which two relationship queries use the proper syntax? (Choos...; Question 38: A developer created and tested a Visualforce page in their d...; Question 39: Which three types of prices can the system administrator set...; Question 40: An administrator notices that there are two account records ...; Question 41: Which of the following can the end user see in the related s...; Question 42: ITSM provides IT services for 5 key business areas. Which on...; Question 43: A company uses an external system to manage its custom accou...; Question 44: (Exhibit) Refer to the component code above. 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The contact own...; Question 72: Once the "Request Approval" button is clicked in the normal ...; Question 73: What is the purpose of the "Send to event creator" check box...; Question 74: Which three types of prices can the system administrator set...; Question 75: In the baseline configuration for service catalog workflows,...; Question 76: What is the module that is used to navigate to CI Relationsh...; Question 77: A user receives the generic "An internal server error has oc...; Question 78: Which module would you use to configure Inbound Email Action...; Question 79: Script includes that has SNC in their names has paired scrip...; Question 80: What is the purpose of "Search As" field in the contextual s...; Question 81: Which two types of data can a sales representative access fr...; Question 82: Which of the following is a potential benefit of implementin...; Question 83: Which table is used to store emergency change requests?...; Question 84: According to ServiceNow, it is recommended to use Widgets in...; Question 85: Which of the following service catalog variable types are NO...; Question 86: (Exhibit) Consider the above trigger intended to assign the ...; Question 87: How can you remove demo data?; Question 88: Technical consultant should participate in requirements work...; Question 89: You should activate surveys because they are not activated f...; Question 90: Which of the following service catalog variable types are NO...; Question 91: The Close Incident button doesn't appear for itil users....; Question 92: Which of the following statements is true when an incident h...; Question 93: In record producers, you can map a variable to encrypted fie...; Question 94: A large company uses Salesforce across several departments. ...; Question 95: Which of these are considered configuration base items? 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