CIS-ITSM Exam Dumps | Technical consultant should participate in requirements workshop(s) and should encourage customizing

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Question 88/206

Technical consultant should participate in requirements workshop(s) and should encourage customizing ServiceNow OOTB processes in order to align with the organizations current processes.

A. True

B. False

Question List (206q): Question 1: One of the following is NOT a valid option in the "Content t...; Question 2: Which of the following describes the purpose of User Criteri...; Question 3: An administrator has been asked to create a replica of the p...; Question 4: A developer created a new trigger that inserts a Task when a...; Question 5: (Exhibit) Which two of the examples above have correct Syste...; Question 6: What is the relationship between User table and Location tab...; Question 7: In knowledge management, which conditions must be met before...; Question 8: What is the relationship between User table and Role table?...; 1 commentQuestion 9: A company has a custom object, Order__c, that has a required...; Question 10: Which of the following modules can be used to define inciden...; 1 commentQuestion 11: A developer gets an error saying "Maximum Trigger Depth Exce...; Question 12: Which of the following is NOT a consideration when determini...; Question 13: A company has a custom object, Sales Demo Request, that has ...; Question 14: Which table stores CI Relationship data?...; Question 15: It is important to define the VIP users in order to correctl...; Question 16: Recently a Salesforce org's integration failed because it ex...; Question 17: Configuration items can be created via the change management...; Question 18: An Apex Trigger creates a Contract record every time an Oppo...; 1 commentQuestion 19: In change management, which record should be modified to res...; Question 20: What is the minimum number of members in a group?...; Question 21: The itil user is permitted to read the CAB definitions....; Question 22: (Exhibit) The test method above calls a web service that upd...; Question 23: When implementing ServiceNow, deleting demo data and populat...; Question 24: Using User Criteria, access to catalog categories and catalo...; Question 25: The VEditor is a formatter that shows variables entered in t...; Question 26: Catalog item can appear only in one category....; Question 27: A company has a native iOS app for placing orders that needs...; Question 28: Once the change request's state changes to "Review", the use...; Question 29: Which of the following roles can maintain user criteria?...; Question 30: Universal Containers uses a custom object to track customer ...; Question 31: Which of the following database views is useful if you need ...; Question 32: Which of the following knowledge workflows are available OOT...; Question 33: Which of the following CANNOT be performed by public user?...; Question 34: On a service catalog item, a customer has a requirement that...; Question 35: Which module is used to view a list of Knowledge Bases?...; Question 36: It is recommended to refer to problem states using the value...; Question 37: Which two relationship queries use the proper syntax? (Choos...; Question 38: A developer created and tested a Visualforce page in their d...; Question 39: Which three types of prices can the system administrator set...; Question 40: An administrator notices that there are two account records ...; Question 41: Which of the following can the end user see in the related s...; Question 42: ITSM provides IT services for 5 key business areas. Which on...; Question 43: A company uses an external system to manage its custom accou...; Question 44: (Exhibit) Refer to the component code above. The information...; Question 45: Which table is used to store all the searches performed agai...; Question 46: A custom Visualforce controller calls the ApexPages.addMessa...; Question 47: On an incident, which of the following conditions will trigg...; Question 48: Which of the following tables does the change_request_metric...; Question 49: Technical configuration items extend the Base Configuration ...; Question 50: Which of the following roles can delete a catalog?...; Question 51: The administrator at Universal Containers has been asked to ...; Question 52: Which of the following statements is true regarding incident...; Question 53: Which of the following roles can delete a problem task? (Cho...; Question 54: When documenting requirements, it is important to include th...; Question 55: Which table does the "Knowledge Base" table extend from?...; Question 56: Some Performance Analytics functionality for incident manage...; Question 57: Why it takes time for the workaround to appear in the linked...; Question 58: How to customize the fields that appear when a user hovers o...; Question 59: How can an administrator ensure article managers use specifi...; Question 60: It is important to define the VIP users in order to correctl...; Question 61: The "Assigned to me" button will validate if the current use...; Question 62: Which of the following tables does the change_task_sla datab...; Question 63: Which of the following can be achieved by a user with itil r...; Question 64: An administrator has been asked to grant read, create and ed...; Question 65: Which table do all technical configuration items extend from...; Question 66: It is possible to import multiple word documents at the same...; Question 67: Change tasks can manually be added in the following states. ...; Question 68: Which of the following roles can delete cart layout?...; Question 69: Catalog UI Policies CANNOT be included within variable sets....; Question 70: Inbound Actions can be configured to enable creating or upda...; Question 71: A sales manager is unable to view a contact. The contact own...; Question 72: Once the "Request Approval" button is clicked in the normal ...; Question 73: What is the purpose of the "Send to event creator" check box...; Question 74: Which three types of prices can the system administrator set...; Question 75: In the baseline configuration for service catalog workflows,...; Question 76: What is the module that is used to navigate to CI Relationsh...; Question 77: A user receives the generic "An internal server error has oc...; Question 78: Which module would you use to configure Inbound Email Action...; Question 79: Script includes that has SNC in their names has paired scrip...; Question 80: What is the purpose of "Search As" field in the contextual s...; Question 81: Which two types of data can a sales representative access fr...; Question 82: Which of the following is a potential benefit of implementin...; Question 83: Which table is used to store emergency change requests?...; Question 84: According to ServiceNow, it is recommended to use Widgets in...; Question 85: Which of the following service catalog variable types are NO...; Question 86: (Exhibit) Consider the above trigger intended to assign the ...; Question 87: How can you remove demo data?; Question 88: Technical consultant should participate in requirements work...; Question 89: You should activate surveys because they are not activated f...; Question 90: Which of the following service catalog variable types are NO...; Question 91: The Close Incident button doesn't appear for itil users....; Question 92: Which of the following statements is true when an incident h...; Question 93: In record producers, you can map a variable to encrypted fie...; Question 94: A large company uses Salesforce across several departments. ...; Question 95: Which of these are considered configuration base items? (Cho...; Question 96: Using User Criteria, access to catalog categories and catalo...; Question 97: Which of the following are valid states for Emergency Change...; Question 98: When does the requested item workflow initiate?...; Question 99: The sales manager at Universal Containers would like a dashb...; Question 100: Map to field functionality is NOT supported for variables ad...; Question 101: Which of the following is NOT a feature provided by Knowledg...; Question 102: Which two relationship queries use the proper syntax? (Choos...; Question 103: The purpose of Change Management in ServiceNow is to plan an...; Question 104: Sales management wants a small subset of users with differen...; Question 105: Change management uses the workflow engine by default to ___...; Question 106: A sales manager wants to edit the opportunities owned by the...; Question 107: A Knowledge Article can be associated with multiple Knowledg...; Question 108: Which one of the following is NOT an addition of Knowledge v...; Question 109: Which condition must be met to have a knowledge article disp...; Question 110: How to make the problem state move to "Resolved" instead of ...; Question 111: A large company uses Salesforce across several departments. ...; Question 112: Universal Containers is implementing a new lead status proce...; Question 113: What happens when "Communicate Workaround" is clicked in pro...; Question 114: Which of the following roles can delete a problem task? (Cho...; Question 115: Which of the following are valid states for Requested Item C...; Question 116: Which of the following is NOT a valid Request State?...; Question 117: In Problem Management, which role is required to delete a pr...; Question 118: The Requirements Workshop answers the questions "Where would...; Question 119: Which of the following ITIL terms refers to the cause of one...; Question 120: A company has a Lightning Page with many Lightning Component...; Question 121: Universal Containers wants only users from the sales departm...; Question 122: Which statement is NOT true about reporting on catalog item ...; Question 123: Which of the following are valid ways to change a problem's ...; Question 124: A developer is asked to update data in an org based on new b...; Question 125: The purpose of "CAB Required" checkbox in the change request...; 1 commentQuestion 126: What is the minimum role required in order to delete a chang...; Question 127: Which table is used to store all the searches performed agai...; Question 128: What is the intent of the Watch List in some notifications?...; Question 129: If importing CI data for business services and servers on wh...; Question 130: A company notices that their unit tests in a test class with...; Question 131: Business rules require a Contact to always be created when a...; Question 132: Universal Containers wants to ensure that when an opportunit...; Question 133: Which role is required to delete an incident?...; Question 134: Which of the following users has the permission to close an ...; Question 135: What can you do to show the "No cart" option in catalog item...; Question 136: Which of these are considered configuration base items? (Cho...; Question 137: What is the relationship between User table and Role table?...; Question 138: Which of the following record types would you use in order t...; Question 139: According to ServiceNow, ChangeRequestStateModel_standard sc...; Question 140: The VP of Marketing is launching campaigns in each region to...; Question 141: If a script include has SNC in its name, it means it is safe...; Question 142: Which of the following is NOT a feature provided by Knowledg...; Question 143: What will be the new state once you click on the "Start Fix"...; Question 144: Configuration items can be created from asset management....; Question 145: How to customize the fields that appear when a user hovers o...; Question 146: When creating a variable to identify a location for a catalo...; Question 147: Which of the following is NOT a valid OOTB problem view?...; Question 148: Which statement should be used to allow some of the records ...; Question 149: Which of the following is NOT an option in the incident's Re...; Question 150: A developer gets an error saying "Maximum Trigger Depth Exce...; Question 151: Workshops intend to understand the current processes at the ...; Question 152: Which of the following statements is true regarding attachin...; Question 153: Because of its agile nature, implementation of ServiceNow pr...; Question 154: Which of the following fields in the Choice form specifies t...; Question 155: ServiceNow doesn't recommend having a service for generic re...; Question 156: What is the base table for CMDB?...; Question 157: Which module to use in order to configure creating requests ...; Question 158: Which of the following statements is true regarding operatio...; Question 159: A company notices that their unit tests in a test class with...; Question 160: The administrator of Universal Containers is testing an appr...; Question 161: How many classes extend the Base Configuration Item [item]?...; Question 162: Which three actions can occur when an administrator clicks "...; Question 163: On an incident, which of the following conditions will trigg...; Question 164: Given the class structure shown below, which types of Cls wi...; Question 165: A company wants to implement a new call center process for h...; Question 166: The administrator at Universal Containers wants to improve d...; Question 167: In the baseline instance configuration for Incident Manageme...; Question 168: When does the Actual End Date get auto-populated in the chan...; Question 169: When can a user (who has no assigned roles in the system) cl...; Question 170: What is the purpose of "time_worked" field in incident table...; Question 171: Which table is used to store Q&A data for knowledge arti...; Question 172: What will be the new state once you click on the "Start Fix"...; Question 173: If a change is linked to an incident, the incident's state w...; Question 174: Which of the following tables is used to store knowledge art...; Question 175: A developer is writing a Visualforce page that queries accou...; Question 176: In the baseline instance, which of the following states are ...; Question 177: Which module to use in order to modify the field mapping of ...; Question 178: Which of the following are valid channels to create incident...; Question 179: Which of the following are valid problem states? (Choose all...; Question 180: Which module to use in order to see problem tasks that are a...; Question 181: Which one of the following is the minimum role needed in ord...; Question 182: When documenting requirements, it is important to include th...; Question 183: A developer is asked to build a solution that will automatic...; Question 184: A company wants to build a custom Lightning Component that w...; Question 185: Which of the following tables does the change_request_sla da...; Question 186: The sales team has requested that a new field called Current...; Question 187: Draft stories are outputs of requirements workshop(s)....; Question 188: Which plugin should be activated to enable Article Versionin...; Question 189: Which of these are considered configuration base items? (Cho...; Question 190: ServiceNow doesn't recommend having a service for generic re...; Question 191: It is possible to use the same categories for both incidents...; Question 192: UC Loans is a small company with a part time Salesforce admi...; Question 193: What is the purpose of the table "Knowledge Use"? (Choose tw...; Question 194: How to see which record producers and catalog items are usin...; Question 195: There are two types of variable sets, single-row and multi-r...; Question 196: When does the CAB Date get auto-populated in the change requ...; Question 197: (Exhibit) Consider the Apex class above that defines a Remot...; Question 198: Which of the following record types would you use in order t...; Question 199: Which of the following is NOT a consideration when determini...; Question 200: Which of the following users has the permission to close an ...; Question 201: Which of the following tables extend the task table? (Choose...; Question 202: Recently a Salesforce org's integration failed because it ex...; Question 203: Which three statements are correct about change sets? (Choos...; Question 204: All catalog items within a catalog should follow the same fu...; Question 205: Which of the following are valid states for Standard Change ...; Question 206: What are three capabilities of Collaborative Forecasting? (C...

Question 88/206

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