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Exam Code:	CIS-ITSM
Exam Name:	Certified Implementation Specialist - IT Service Management
Certification Provider:	ServiceNow
Free Question Number:	57
Version:	v2024-01-12
Rating:
# of views:	1089
# of Questions views:	27360
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Recent Comments (The most recent comments are at the top.)

Maria - Jan 07, 2025

No.# C and D

Maria Ramos - Jan 06, 2025

No.# Date is the correct answer

Maria Ramos - Jan 06, 2025

No.# B is correct.
Apply Change Approval Policy:
Controls the approval process for a change request by creating user and group approvals according to a change approval policy record. Multiple actions can be used in a flow, where each action references the same or different Change approval policies.
https://docs.servicenow.com/bundle/utah-it-service-management/page/product/change-management/concept/change-flow-actions.html

Maria Ramos - Jan 05, 2025

No.# The correct answer is A. Order a Custom Automobile.

DP - Jan 04, 2025

No.# Answer is C

Bobi - Oct 15, 2024

No.# this is a very basic question cmmon guys is B

Bobi - Oct 15, 2024

No.# is actally B

Bobi - Oct 15, 2024

No.# is actally B

Bobi - Oct 15, 2024

No.# Is actualy A and D

Amy - Feb 27, 2024

No.# it's B and C?

Amy - Feb 27, 2024

No.# it's C and D?

Richard Cooke - Feb 09, 2024

No.# answer is B, not C

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Exam Question List: Question 1: On the Release record, what are the available options on the...; Question 2: Your Problem Manager has a structured problem management pro...; Question 3: What actions can a user with the itil_admin role take in sup...; Question 4: The ability to authorize requests is enabled using a role wh...; Question 5: Which field from the configuration item will automatically p...; Question 6: A new problem manager wants a high level view of the activit...; 1 commentQuestion 7: What tools are available to the assignee to help resolve an ...; Question 8: Prior to Quebec, when you click Change > Create New, whic...; Question 9: Which baseline Change Flow automatically generates a Change ...; Question 10: Which property on an order guide will pass variables from on...; Question 11: What is KCS (Knowledge Centered Services)?...; 2 commentQuestion 12: Where are the technical approvals defined, that are executed...; Question 13: The current status of a problem record is tracked in the Sta...; Question 14: Which role would give you access to the CI Class Manager?...; Question 15: Your customer is a data center. They have a construction dep...; 1 commentQuestion 16: Where should an admin go to view all of the search queries e...; Question 17: When a Service Desk again shares a "How to' item with a cust...; Question 18: Which of the following cannot be defined or set through a Ca...; Question 19: Your customer wants to add a notification to the Change - Em...; Question 20: How are Features related to Products and Releases?...; Question 21: What is normally done when a Root Cause and a Workaround are...; Question 22: Which of the following catalog client script methods will mo...; Question 23: A new problem manager wants to know how in create reports fo...; Question 24: What would you use to define a common grouping of configurat...; Question 25: Your client indicates they would like a way to designate VIP...; Question 26: Category and Subcategory values can be set manually on the I...; Question 27: Your customer has a catalog item for Request VPN. They would...; Question 28: From a data model perspective which Table is the base class ...; Question 29: Where can a change manager define the interval frequency for...; 2 commentQuestion 30: Incidents are stored what table?...; Question 31: If the Assignment group is empty on an incident record what ...; Question 32: Your implementation team has a new Business Analyst. They wi...; Question 33: In Change Management, what does a Model State contain? (Choo...; Question 34: Once a Catalog Item has been requested, what mechanism deter...; Question 35: What process is responsible for defining and managing the li...; Question 36: You have just upgraded your instance and have not migrated t...; Question 37: Where are the timeframe conditions for sending an SLA breach...; Question 38: The key stakeholder for your ITSM implementation wants to ha...; Question 39: When using the baseline business rule, Populate Assignment G...; Question 40: The Major Incident Management (MIM) application is linked to...; Question 41: Your customer wants to give secure access to business users ...; Question 42: ServiceNow contains a resource with information about all se...; 1 commentQuestion 43: On a request form, the requester needs to indicate when they...; 2 commentQuestion 44: When you activate the ITSM Roles plugin what additional gran...; Question 45: Category and Subcategory values can be set manually on the I...; Question 46: In the baseline Change - Normal model how can Change Tasks b...; Question 47: When defining SLAs for the service catalog at what level is ...; Question 48: In the life of a Problem record there are opportunities to c...; Question 49: Released in Quebec, what tool enables the creation of templa...; Question 50: Your customer wants a catalog to contain two items: 1. A req...; 1 commentQuestion 51: Which of the following elements are automatically included i...; Question 52: What are key relationships between Change and Release Manage...; Question 53: Why don't Problem records automatically move from Resolved t...; Question 54: When building multiple catalog items, which components would...; 1 commentQuestion 55: You have just released a new Change Model to the testers. Te...; Question 56: In the Quebec release of Change management, what new archite...; 1 commentQuestion 57: What is an example of a good use case for an Order Guide?...