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Exam Code:820-605
Exam Name:Cisco Customer Success Manager
Certification Provider:Cisco
Free Question Number:19
Version:v2020-07-01
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# of Questions views:19170
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Recent Comments (The most recent comments are at the top.)

BJ Blazco - Oct 24, 2022

No.# This should be payroll as it is common knowledge it falls under OPEX. Software can be purchased in one-time (CAPEX) or across time (OPEX) and answer option doesnt state method of purchase.

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No.# Combination of tailored surveys and IT tools-based metrics

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Exam Question List
Question 1: Which two outcomes are the goals of the initial customer mee...
Question 2: Your client, the Director of IT Policy and Governance of Eas...
Question 3: Your customer's business outcome is to drive employee effici...
Question 4: Which two outcomes are expansion opportunities within custom...
Question 5: Which two actions are in adoption campaign? (Choose two.)...
Question 6: Which two results of a successful customer onboarding stage ...
Question 7: A customer is coming up for renewal in 180 days for three so...
Question 8: Which two actions are critical when communicating with execu...
Question 9: Which key industry trend explains the need for companies to ...
Question 10: In an onboarding session, introductions to new stakeholders ...
1 commentQuestion 11: Which expense is an operating expense (OPEX)?...
Question 12: What is the best reason for documenting your customer's succ...
Question 13: Refer to the exhibit. Which initial action does a Customer S...
Question 14: Which method is directly associated with evaluating a custom...
Question 15: A Customer Success Manager must deliver high touch customer ...
1 commentQuestion 16: A large university has deployed a new IT solution designed t...
Question 17: Customer A has 120.000 employees and a meeting booking syste...
Question 18: The customer plans to relocate to a new building in the exis...
Question 19: Which item should the Customer Success Manager focus on to e...