* Definition of ERP Systems:
* ERP integrates core business processes across various departments, such as finance, HR, procurement, and production.
* It creates a centralized communication platform for cross-departmental collaboration and seamless data sharing.
* Purpose of ERP:
* Ensures real-time data visibility across the organization.
* Promotes collaboration by eliminating data silos and enabling efficient workflows.
* Incorrect Options Analysis:
* B. Supply Chain Management (SCM): Focuses on logistics and supply chain optimization, not general collaboration.
* C. Customer Relationship Management (CRM): Concentrates on customer interactions.
* D. Electronic Data Interchange (EDI): Facilitates data sharing with external partners, not internal collaboration.
References and Documents of Information Technology Management:
* "ERP Integration Best Practices" (Gartner).
* ITIL Service Design: ERP Modules Overview (Axelos).