* Definition of ERP Systems:
* ERP systems facilitatedata sharing and process integrationacross multiple departments within an organization, such as HR and purchasing.
* These systems improve coordination and decision-making by maintaining a single source of truth.
* Example of ERP Usage:
* If the HR department needs to coordinate with the purchasing team for new employee resources, ERP ensures both have access to relevant information like budgets and procurement requirements.
* Incorrect Options Analysis:
* A. Executive Support (ES):Caters to strategic decision-making, not operational collaboration.
* B. Geographic Information System (GIS):Deals with spatial and geographical data, not departmental coordination.
* D. Customer Relationship Management (CRM):Manages customer interactions, not internal department processes.
References and Documents of Information Technology Management:
* "ERP for Organizational Efficiency" (Forrester Research).
* ITIL 4 Foundation: Enterprise Systems Overview (Axelos).