Name: Salesforce.Service-Cloud-Consultant.v2023-05-10.q155 Question 141
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Question 141

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Question 141/155

Universal Containers is migrating from Classic Knowledge to Lightning Knowledge using the Lightning Knowledge Migration Tool and noticed that none of the Article file attachments were migrated. How can a Consultant migrate the file attachments?

A. Upload the files as Documents, then relate them to the migrated Articles.

B. Use the Files Related List on each article to add files to your articles.

C. Use the Lightning Knowledge Migration Tool and choose 'include files'.

D. Post the Files to the Chatter Feed on each Article.

Correct Answer: A

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Raphael - Jul 30, 2023

Should be B based on this article: https://help.salesforce.com/s/articleView?id=sf.knowledge_migration_tool_learn.htm&type=5 where it is stated "Files—Files from custom file fields in Classic Knowledge articles are moved to the standard Files object. After migration, view and attach files in the Files related list."

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Question 141/155

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