Name: Salesforce.Service-Cloud-Consultant.v2023-05-10.q155 Question 6
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Question 6

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Question 6/155

Sales engineer needs visibility to list field edits, emails, case comments, and related objects on ONE page. How can this be achieved?

A. Customer view of case tab

B. Custom report

C. Custom related list

D. Custom Visual force page

Correct Answer: D

Recent Comments (The most recent comments are at the top.)

Carlos Daniel Dobies - Jan 17, 2025

Is the option A because you can personalize the Case layout to see all the related objects, and all the fields that a Sales Engineer needs. And all is in one page (but with different tabs). the thing is, you don't need to implement a custom solution if you can use a OOTB solution

OC - Apr 19, 2024

I think it is D
https://trailhead.salesforce.com/es/trailblazer-community/feed/0D54S00000A8PKLSA3

Akash - Oct 23, 2023

Which is correct one ??

User - Jul 08, 2023

Pretty sure this would be D

Eduardo - May 11, 2023

Anwser from ChatGPT:
"Based on Salesforce documentation, the correct answer would be (C) Custom related list.

A custom related list can be created on a page layout to display a subset of related records for a parent record, such as field edits, emails, case comments, and related objects, all on one page. This would provide a Sales engineer with the required visibility without having to navigate to multiple pages or reports."

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