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Question 85/113
Nickname__c is a custom text field on a contact record that is utilized to override the contact's name appearing on an email template. This field is not required and is not always filled in.
Which formula should an app builder use to select the contact's preferred name for email communications?
Which formula should an app builder use to select the contact's preferred name for email communications?
Correct Answer: D
The formula that should be used to select the contact's preferred name for email communications is IF(NOT(BLANKVALUE(Nickname__c)),Nickname__c, FirstName). This formula checks if the Nickname__c field is blank or null, and if not, it returns the value of the Nickname__c field. Otherwise, it returns the value of the FirstName field.
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To select the contact's preferred name for email communications, you need a formula that checks if the Nickname__c field is not blank and uses it if available; otherwise, it falls back to the FirstName. The correct formula to achieve this is:
A. IF(NOT(ISBLANK(Nickname__c)), Nickname__c, FirstName)
Explanation:
NOT(ISBLANK(Nickname__c)): Checks if the Nickname__c field is not blank.
IF(condition, value_if_true, value_if_false): If the Nickname__c field is not blank, use Nickname__c; otherwise, use FirstName.
So, the correct answer is:
A. IF(NOT(ISBLANK(Nickname__c)), Nickname__c, FirstName)
IF(NOT(ISBLANK(Nickname__c)), Nickname__c, FirstName)