Option B is the right answer

B. Capability model

A capability model is a high-level diagram that represents the capabilities or major processes within an organization. It provides an overview of how different processes or capabilities are interconnected and can be a useful starting point for understanding and visualizing the major process areas in a Salesforce project, such as the sales process from prospecting to contract. It helps stakeholders grasp the big picture before diving into more detailed process mapping or analysis.

Options A (SIPOC) and C (Value Stream Map) are also valuable process mapping tools, but they are typically used for more detailed process analysis and improvement, whereas a capability model focuses on higher-level capabilities or processes.

C. Value stream map

A Value Stream Map (VSM) is typically used at the beginning of a Salesforce project to outline high-level process areas like "Prospect to Contract." It provides a visual representation of the end-to-end process, including suppliers, inputs, process steps, outputs, and customers. This helps the business analyst and project team gain a comprehensive understanding of the current state of the process and identify areas for improvement or optimization in Salesforce implementation.

definitly B

B should be correct

B should be correct.

Correct Answer is B
https://trailhead.salesforce.com/de/content/learn/modules/process-mapping-for-business-analysts/speak-the-process-mapping-language