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Question 69/80
Cloud Kicks has completed the user acceptance testing (UAT) phase of a major update to Sales Cloud for its EMEA sales team.
How should the business analyst help the EMEA sales team learn the new features?
How should the business analyst help the EMEA sales team learn the new features?
Correct Answer: B
- Question List (80q)
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- 1 commentQuestion 22: At the start of a new Agile development project, the Univers...
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- 2 commentQuestion 78: The quality assurance (QA) team at Cloud Kicks is reviewing ...
- 1 commentQuestion 79: A business analyst (BA) at Cloud Kicks is preparing for a us...
- Question 80: A project is in the user acceptance testing phase of a Sales...
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Recent Comments (The most recent comments are at the top.)
C. Build tooltips and discoverable content in the new console layouts.
To help the EMEA sales team learn the new features in Sales Cloud, the business analyst should consider option C, which involves building tooltips and discoverable content in the new console layouts. This approach provides on-screen guidance and support to users as they interact with the updated system, making it easier for them to discover and understand the new features. It enhances user adoption and minimizes the need for extensive training sessions.