To successfully meet governance requirements and identify the business purpose when diagramming business processes for Universal Containers (UC), the business analyst (BA) should:

C. Identify resources engaged in each step.

Identifying the resources involved in each step of the process helps ensure clarity and accountability. It allows the BA to understand who is responsible for each part of the process and ensures that the process is well-defined and aligns with the intended business purpose. This information can be critical for governance and decision-making within the organization. While adhering to mapping standards and using existing terminology can be valuable, identifying resources is essential for understanding the "who" aspect of the process, which contributes to governance and accountability.