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Universal Containers just rolled out a new sales methodology and process. A month after the initial training, the manager has noticed some reps have a large number of overdue tasks. The manager is unsure if it's a learning curve or a system issue and has asked the business analyst (BA) to determine the cause and recommend a solution. Which method should the BA use to start collecting data?
Correct Answer: A
Recent Comments (The most recent comments are at the top.)
Raf - Dec 28, 2022
Answer is C. You can not collect data through workshops but yes with interviews and observation. Also in the other exams the right answer is always C
Recent Comments (The most recent comments are at the top.)
Answer is C. You can not collect data through workshops but yes with interviews and observation. Also in the other exams the right answer is always C