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Exam Code: | Certified-Business-Analyst |
Exam Name: | Salesforce Certified Business Analyst Exam |
Certification Provider: | Salesforce |
Free Question Number: | 53 |
Version: | v2022-11-07 |
Rating: | |
# of views: | 1454 |
# of Questions views: | 31828 |
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No.# Answer should be A. Journey Map
The business analyst (BA) tasked with visually illustrating the customer case lifecycle for Universal Containers (UC) should create a Journey Map123. Journey maps provide a holistic view of the customer’s interactions and experiences throughout their lifecycle. They help identify pain points, opportunities for improvement, and areas where interactions can be streamlined. By mapping out the entire journey, UC can effectively limit unnecessary interactions and enhance the overall customer experience.
No.# Answer should be B.
Certainly! Let’s explore the benefits of using a DevOps tool in this situation. DevOps, as an approach or work culture, aims to enhance collaboration, streamline processes, and improve software delivery. Here are some key benefits of adopting a DevOps tool:
Enhanced Collaboration:
DevOps tools facilitate seamless collaboration between development, operations, and other teams.
By centralizing communication and workflows, these tools ensure that everyone is on the same page, leading to better coordination and faster problem-solving.
Fast Time-to-Market:
DevOps emphasizes continuous integration and continuous delivery (CI/CD).
Using DevOps tools, you can automate build, test, and deployment processes, reducing manual effort and accelerating the release cycle.
This agility allows you to deliver features and updates to end-users more swiftly.
Continuous Integration and Deployment:
DevOps tools enable automated testing and deployment pipelines.
Changes are automatically integrated, tested, and deployed, ensuring a consistent and reliable release process.
This minimizes errors and reduces the time between code changes and production deployment.
Improved Quality:
DevOps practices emphasize quality at every stage.
Automated testing, code reviews, and monitoring help catch issues early, preventing defects from reaching production.
The result is higher-quality software with fewer post-production errors.
Automation and Infrastructure as Code (IaC):
DevOps tools allow you to automate repetitive tasks, such as provisioning servers, configuring environments, and scaling resources.
Infrastructure as Code (IaC) ensures consistent infrastructure setup across different environments (development, staging, production).
Monitoring and Feedback Loops:
DevOps tools provide real-time monitoring and feedback.
You can track performance metrics, detect anomalies, and respond promptly to incidents.
Continuous monitoring helps maintain system health and reliability.
Reduced...
No.# Correct answer should be A.
The group well positioned to assist the business analyst (BA) in securing alignment for the initiative during the merger between Universal Containers (UC) and the sister company is A. Executive sponsors and sales leadership. These key stakeholders have the authority, influence, and strategic vision to drive consensus and encourage adoption among the incoming sales team. Their support can help address any reluctance and facilitate a smoother transition to the new process
No.# Answer should be B.
The largest risk with using inherited requirements in lieu of a traditional discovery process is that the previous VP’s requirements may differ from those of the new executive12. Since the new executive is unfamiliar with the company and their role, relying solely on outdated requirements could lead to misalignment with the current business needs and goals. It’s essential to validate and update these inherited requirements to ensure they align with the project’s objectives and the new executive’s vision
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No.# I think answer is B.
No.# Answer is C. You can not collect data through workshops but yes with interviews and observation. Also in the other exams the right answer is always C
Certified-Business-Analyst exam is my next plan.
No.# Since we're talking about Customer Interactions, should it be answer A - Journey Map ?
No.# Correct answer is B
No.# I'd think you'd want to acknowledge the ideas and of course seek other ideas. A
No.# Other versions say C
No.# Believe it's C.
No.# Some versions say A, others say B, not sure what to believe for this question.
No.# I agree with Hugo.
No.# Correct answer is A
No.# Shouldn't it be answer B ? C looks like solution detailing, not acceptance criteria
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