Name: Salesforce.ADM-261.v2022-01-10.q122 Question 47
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Salesforce.ADM-261.v2022-01-10.q122
Question 47

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Question 47/122

Universal Containers would like for article to be different channel for social interactions.
What solutionshould a consultant recommend?

A. Set up insert Article into Social post and enable the customer community portal.

B. Create a Chatter group andinvite the customer to join with an external chatter user.

C. Create a Visualforce page on the customer community portal.

D. Set up communication channel layouts in the object manager to use Insert Article into Social post.

Correct Answer: A

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Maddey - Mar 31, 2024

I feel it is D according to https://help.salesforce.com/s/articleView?id=sf.knowledge_insert_article_content_email.htm&type=5

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Question List (122q): Question 1: The Universal Containers Contact Center has Customer Support...; Question 2: Universal containers are developing a business continuity pl...; Question 3: Universal Containers wants to implement a new webpresence to...; 1 commentQuestion 4: What are three considerations when adding a report chart to ...; Question 5: Universal Containers wants to deploy the Service Cloud to it...; Question 6: Which two configuration steps are required before Quick Acti...; Question 7: A team of publishers has created and published articles in S...; Question 8: UC'ssupport team requires its customers to submit their supp...; Question 9: Universal Containers needs to provide contact center agents ...; Question 10: Which task should be included in a business continuity plan ...; Question 11: Universal Containers wants toimplement best practices for it...; Question 12: Universal Containers is implementing a Knowledge Base and wa...; Question 13: Universal Containers is preparing to implement Service Cloud...; Question 14: Universal containers want to identify potential delays in th...; Question 15: Universal Containers has completed development and testing o...; Question 16: Universal Containers (UC) created a new mobile app that enab...; Question 17: Universal Containers' support management team has noticed an...; Question 18: Universal containers is migrating from classic knowledge to ...; Question 19: A company wants to publish knowledge articles to its custome...; Question 20: Universal Containers has a single contact center that handle...; Question 21: Universal Containers has four internal divisions that use Sa...; Question 22: What should a Consultant recommend to ensure Live Agent chat...; Question 23: Customers can contact Universal Appliances to report problem...; Question 24: Which three features should a Consultant recommend to allow ...; Question 25: Which solution should a consultant recommend?...; Question 26: Which two capabilities of Lightning Knowledge ensure accurat...; Question 27: Universal Containers has millions of customers in Salesforce...; Question 28: In order to satisfy the internal Enterprise Security require...; Question 29: UniversalContainers is implementing the Salesforce Service C...; Question 30: Universal Containers plans to migrate its existing knowledge...; Question 31: Universal Containers wants to ensure the contracted service ...; Question 32: A report shows average time spent by agents to resolve cases...; Question 33: A case has not been closed even after 30 days, but those cas...; Question 34: For which purpose should a contact center use Visual Flow?...; Question 35: Universal Containers will be launching a telesales contact c...; Question 36: Which two configuration steps are required before quick acti...; Question 37: UC has completed development and testing of its Service Clou...; Question 38: A customer isplanning a Service Cloud implementation. 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