ADM-201 Exam Dumps | Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option

Home
Salesforce
Salesforce Certified Administrator
Salesforce.ADM-201.v2024-02-12.q117
Question 19

Valid ADM-201 Dumps shared by ExamDiscuss.com for Helping Passing ADM-201 Exam! ExamDiscuss.com now offer the newest ADM-201 exam dumps, the ExamDiscuss.com ADM-201 exam questions have been updated and answers have been corrected get the newest ExamDiscuss.com ADM-201 dumps with Test Engine here:

Access ADM-201 Dumps Premium Version
(256 Q&As Dumps, 35%OFF Special Discount Code: freecram)

<< Prev Question Next Question >>

Question 19/117

Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution.
Why are the support reps unable to see the Closed option in the specified piclist?

A. The Case record type is missing Closed as a picklist value.

B. The Close Case page layout must be used to close a case.

C. The Show Closed Statuses m Case Status Field checkbox is set to the default.

D. The Support Process being used omits Closed as a status choice.

Correct Answer: D

Explanation
A support process is a feature that allows administrators to define and enforce the stages that a case or work order must go through based on its record type. A support process determines which values are available for the status field for each record type. If a support process omits a certain value for the status field, such as Closed, then users will not be able to see or select that value when working with cases or work orders of that record type. References: https://help.salesforce.com/s/articleView?id=sf.customize_supporthome.htm&type=5

Recent Comments (The most recent comments are at the top.)

Pratham Jamwal - Apr 16, 2025

Show Closed Statuses in Case Status Field IS THE CORRECT ANSWER
Check the support processes setting

Your email address will not be published. Required fields are marked *

Comment: *

Name: *

Email: *

Rating: *

Verification: *

Question List (117q): 1 commentQuestion 1: A user at Universal Containers left the company. The adminis...; Question 2: Clod Kicks has the organization wide defaults for Opportunit...; Question 3: The administrator for AW Computing is working with a user wh...; 3 commentQuestion 4: Ursa Major Solar provides a 1-year warranty on all of the pa...; Question 5: Ursa Major Solar has service level agreements (SLA) that are...; Question 6: Universal container has a contact Lightning record Page with...; 2 commentQuestion 7: Executives at Cloud Kicks have reported that their dashboard...; Question 8: The administrator at Cloud Kicks writes an assignment rule t...; Question 9: Universal Container wants to increase the security of their ...; Question 10: The sales manager at cloud Kicks approves time off for their...; 1 commentQuestion 11: Universal Containers has a private sharing model for Opportu...; 4 commentQuestion 12: Marketing users at Cloud Kicks should be able to view and ed...; Question 13: What should an administrator use as an identifier when impor...; 1 commentQuestion 14: The administrator at Cloud Kicks has a Custom picklist field...; Question 15: Which setting on a profile makes a tab hidden in the All App...; 3 commentQuestion 16: Northern Trail Outfitters wants to initiate expense reports ...; Question 17: Sales reps at Northern Trail Outfitters have asked for a way...; Question 18: Cloud Kicks needs to change the owner of a case when it has ...; 1 commentQuestion 19: Support reps at Cloud Kicks (CK) are reporting that when the...; Question 20: Sales reps at Ursa Major Solar are having difficulty managin...; Question 21: Ursa Major Solar uses Opportunity to track sales of solar en...; 4 commentQuestion 22: An administrator has assigned a permission set group with th...; Question 23: An administrator installed a managed package that contains a...; Question 24: Dreamhouse realty wants to offer a form on its experience cl...; 8 commentQuestion 25: The CTO of AW Computing has defined a new policy for cases t...; 3 commentQuestion 26: The administrator has been asked to automate a simple field ...; Question 27: The administrator at Cloud Kicks has created an approval pro...; 8 commentQuestion 28: The Sales director at Cloud Kicks wants to be able to predic...; 2 commentQuestion 29: Cloud Kicks wants to track shoe designs by products. Shoe de...; 1 commentQuestion 30: AW Computing has added a new custom text field called Market...; Question 31: An administrator at Universal Containers has been asked to p...; 4 commentQuestion 32: The marketing team wants a new picklist value added to the C...; Question 33: Aw computing wants to prevent user from updating the Account...; Question 34: Which three items are available in the mobile navigation men...; Question 35: Northern trail Outfitter wants to use contract hierarchy in ...; Question 36: Ursa Major classifies its accounts as Silver, Gold, or Plati...; Question 37: The administrator for AW Computing is working with a user wh...; 4 commentQuestion 38: Cloud Kicks has a Customer success agent going on leave and ...; Question 39: Clod Kicks has a screen flow with two questions on the same ...; Question 40: The marketing team at Ursa Major Solar wants to send a perso...; Question 41: Users at Cloud Kicks are reporting different options when up...; 7 commentQuestion 42: Cloud Kicks has decided to delete a custom field. What will ...; 2 commentQuestion 43: The administrator at Northern Trail Outfitters has been usin...; Question 44: An administrator at Universal Container needs an automated w...; 2 commentQuestion 45: The administrator at Universal Container has created two obj...; Question 46: The administrator at Ursa Major Solar imported records into ...; Question 47: Aw Computing needs to capture a loss reason in rich text fie...; Question 48: The VP of sales at Dreamhouse Realty has requested a dashboa...; Question 49: Sales reps at Cloud Kicks want to be notified when they have...; 2 commentQuestion 50: Cloud Kicks wants to try out an app from the AppExchange to ...; Question 51: Universal Containers (UC) would like to count the number of ...; Question 52: Cloud Kicks has created a screen flow for their sales team t...; 2 commentQuestion 53: Which item is available in a Lightning App where visibility ...; 2 commentQuestion 54: Customer service accesses articles with the Knowledge Lightn...; Question 55: An administrator at Northern Trail Outfitters is unable to a...; 1 commentQuestion 56: The administrator at Ursa Major Solar has been asked to chan...; 1 commentQuestion 57: Once an opportunity reaches the negotiation stage at cloud k...; 2 commentQuestion 58: Dreamhouse Realty agents are double-booking open house event...; 1 commentQuestion 59: The administrator at AW Consulting has created a custom pick...; 5 commentQuestion 60: Universal Containers has two sales teams, Sales team A and S...; 3 commentQuestion 61: An administrator at Dreamhouse Reality needs to Create Custo...; Question 62: DreamHouse reality has an approval process. A manager attemp...; 4 commentQuestion 63: Which two capabilities are considerations when marking a fie...; 2 commentQuestion 64: The administrator at Cloud kicks deleted a custom field but ...; 3 commentQuestion 65: An Administrator at DreamHouse Realty wants an easier way to...; 4 commentQuestion 66: DreamHouse Reality needs to use consistent picklist value on...; 3 commentQuestion 67: Which three aspects of standard fields should an administrat...; Question 68: An administrator needs to create a one-to-many relationship ...; 1 commentQuestion 69: The sales manager at Cloud Kicks wants to set up a business ...; Question 70: The Administrator at Cloud Kicks need to automatically route...; Question 71: At cloud kicks sales reps use discounts on the opportunity r...; Question 72: The Client services and customer support teams share the sam...; Question 73: Ursa Major Solar offers amazing experiences for all of it em...; Question 74: An administrator at Universal Containers is reviewing curren...; 1 commentQuestion 75: Universal Containers has enabled Data Protection and Privacy...; Question 76: Ursa Major Solar has a path on Case. The company wants to re...; Question 77: Which tool should an administrator use to review recent conf...; Question 78: Cloud Kicks is working on a better way to track its product ...; Question 79: The administrator are Cloud Kicks created a new field for tr...; Question 80: AW Computing would like to improve its Case Lightning record...; Question 81: A user at Northern Trail Outfitters Is having trouble loggin...; Question 82: Northern Trail Outfitters wants to track ROI for contacts th...; Question 83: The business development team at Cloud Kicks thinks the acco...; Question 84: DreamHouse Realty regularly processes customer requests for ...; Question 85: An administrator at AW Computing has been asked to help the ...; Question 86: Northern Trail Outfitters has a new flow that automatically ...; Question 87: Cloud Kicks generates leads for its different product catego...; 2 commentQuestion 88: An administrator at Cloud Kicks needs to export a file of cl...; Question 89: DreamHouse Realty (DHR) wants a templated process with a mor...; 1 commentQuestion 90: The administrator at universal containers has a screen flow ...; 1 commentQuestion 91: The administrator at Clod Kicks updated the custom object Ev...; Question 92: Sales Users at Cloud Kicks are requesting that the data in t...; Question 93: An administrator is on a tight deadline to create dashboards...; Question 94: An Administrator supporting global team of salesforce users ...; Question 95: The VP of Sales at Cloud Kicks is receiving an error message...; Question 96: An administrator is building a Lightning app and sees a mess...; 2 commentQuestion 97: The administrator at Ursa Major Solar need to make sure the ...; Question 98: An administrator at Ursa Major Solar needs to send informati...; Question 99: Northern Trail Outfitters has a custom quick action on Accou...; Question 100: Cloud Kicks wants users to only be able to choose Opportunit...; Question 101: The Call center manager in Ursa Major Solar wants to provide...; Question 102: A sales rep at Ursa Major Solar has launched a series of net...; Question 103: The administrator for Cloud Kicks has created a screen flow ...; Question 104: Cloud Kicks wants a reports to categorize accounts into smal...; Question 105: An administrator wants to create a form in Salesforce for us...; Question 106: DreamHouse Realty requires that house showings be scheduled ...; Question 107: Northern Trail Outfitters has the Case Object set to private...; Question 108: administrator at Northern Trail Outfitters is unable to add ...; 1 commentQuestion 109: Ursa Major Solar wants its sales reps to be aware when they ...; 2 commentQuestion 110: The Support team at Ursa Major Solar prefers using split lis...; 3 commentQuestion 111: Sales reps miss key fields when filling out on opportunity r...; Question 112: Which tool should an administrator use to identify and fix p...; Question 113: Northern Trail Outfitters has two different sales processes:...; 1 commentQuestion 114: An Administrator wants to trigger a follow-up task for the o...; 1 commentQuestion 115: Cloud Kicks has a custom object named shoe. The administrato...; Question 116: Users at Universal Containers would like to visually see the...; Question 117: What should an administrator use as an identifier when impor...

[×]

Download PDF File

Enter your email address to download Salesforce.ADM-201.v2024-02-12.q117.pdf

Email:

Disclaimer:
Freecram doesn't offer Real GIAC Exam Questions. Freecram doesn't offer Real SAP Exam Questions. Freecram doesn't offer Real (ISC)² Exam Questions. Freecram doesn't offer Real CompTIA Exam Questions. Freecram doesn't offer Real Microsoft Exam Questions.
Oracle and Java are registered trademarks of Oracle and/or its affiliates.
Freecram material do not contain actual actual Oracle Exam Questions or material.
Microsoft®, Azure®, Windows®, Windows Vista®, and the Windows logo are registered trademarks of Microsoft Corporation.
Freecram Materials do not contain actual questions and answers from Cisco's Certification Exams. The brand Cisco is a registered trademark of CISCO, Inc.
CFA Institute does not endorse, promote or warrant the accuracy or quality of these questions. CFA® and Chartered Financial Analyst® are registered trademarks owned by CFA Institute.
Freecram does not offer exam dumps or questions from actual exams. We offer learning material and practice tests created by subject matter experts to assist and help learners prepare for those exams. All certification brands used on the website are owned by the respective brand owners. Freecram does not own or claim any ownership on any of the brands.

Question 19/117

Recent Comments (The most recent comments are at the top.)

LEAVE A REPLY

Download PDF File