Name: Salesforce.ADM-201.v2024-02-12.q117 Question 16
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Question 16

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Question 16/117

Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors.
Which two tools should and administrator configure?
Choose 2 answers

A. Quick Action

B. Outbound Message

C. Approval Process

D. Email Alert Action

Correct Answer: A,C

Explanation
Quick actions allow you to initiate expense reports from Salesforce to an external HR system. Approval processes allow you to review the expense reports by managers and directors.
References: https://help.salesforce.com/s/articleView?id=sf.approvals_considerations.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.quick_actions_overview.htm&type=5

Recent Comments (The most recent comments are at the top.)

Manali - Apr 02, 2024

Outbound message & Approval process

Yaya - Mar 07, 2024

It should be "Outbound Message" if you want to send data to an external system !

Nika - Feb 20, 2024

Correct:
B. Outbound Message
C. Approval Process

Emphasis on "external", must me outbound message to send a message to external system.

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