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Your system administrator reports an amber, non-blinking light on one of your Exadata storage disks. You immediately execute the 'list physicaldisk where diskType=HardDisk and status=failed DETAIL' command on the Exadata storage system and the specified disk is indeed reported as failed. Platinum Support has not been enabled for this system. Enterprise Manager Cloud Control is monitoring the system. What is the next step that you should perform before you do anything else?
Correct Answer: C
According to the Oracle Exadata Database Machine X9M Implementation Essentials Official Text Book [1], before doing anything else you should call Oracle Support and make an appointment so that the drive can be replaced. If Platinum Support is enabled, then you can call Oracle Support and they will arrange for the disk to be replaced. If Platinum Support is not enabled, then you can arrange for the disk to be replaced through Enterprise Manager Cloud Control.