CPHQ Exam Dumps | A department director has been asked to compare the productivity of the department with the productivity

<< Prev Question Next Question >>

Question 100/237

A department director has been asked to compare the productivity of the department with the productivity of similar departments at other facilities.
Which of the following Is the first step of this project?

A. Review department Job descriptions with another facility of similar size.

B. Monitor the work flow in the department for at least six months.

C. Conduct a search on the Internet for guidelines.

D. Determine which processes will be evaluated,

Question List (237q): Question 1: Which of the following is the best example of a non-value ad...; Question 2: A performance improvement team was formed to reduce the inap...; Question 3: An organization has Just experienced a wrong site surgery. A...; Question 4: A long-term care facility has experienced an Increase in occ...; Question 5: Administrative databases are an excellent source of data for...; Question 6: __________ is a term applied when the proper clinical car pr...; Question 7: Efficiency refers how well resources are used in achieving a...; Question 8: Although Lean thinking focuses on removing waste and improvi...; Question 9: A multidisciplinary team has been convened to review delays ...; Question 10: A healthcare quality professional works in a primary care se...; Question 11: The problem with using readily available, convenient data is...; Question 12: In a quality improvement team, the primary role of the facil...; Question 13: Which of the following is the most effective method to ident...; Question 14: Amenities may cover areas as mentioned below EXCEPT:...; Question 15: The primary purpose of practice guidelines is to...; Question 16: Which of the following most accurately describes medication ...; Question 17: Members of a performance improvement team voice complaints a...; Question 18: Which of the following tools would be used to outline factor...; Question 19: The following information is available on a health system's ...; Question 20: After discharge, most patients with a mental health diagnosi...; Question 21: _________________ standards denote level of quality that can...; Question 22: Which of the following is most likely to be a benefit of con...; Question 23: Baldrige's scoring system is based on a __________point scal...; Question 24: Which of the following is the best strategy for executive le...; Question 25: A random sampling also can be drawn by placing equally sized...; Question 26: The best way a healthcare organization can measure whether i...; Question 27: Collecting patient __________ data also is becoming a standa...; Question 28: A healthcare organization had three medication incidents ass...; Question 29: Which of the following best describes how a quality professi...; Question 30: ________________ is the degree to difference between survey ...; Question 31: Attribute data are discrete whole numbers and not continuous...; Question 32: Examples of administrative data sources are all of the follo...; Question 33: Convenience sampling produces a biased sample that is basica...; Question 34: The cockpit of an airplane is a more complex example of a co...; Question 35: There is an increased incidence of type 2 diabetes among pat...; Question 36: Either an increase or decrease in rate could be a signal of ...; Question 37: A healthcare quality professional can conclude that clinical...; Question 38: The primary purpose of a management information system is to...; Question 39: A nursing home has established a quality indicator to accomp...; Question 40: A nurse inadvertently hung an IV medication on the wrong pat...; Question 41: By using a set of statistical tools to understand the fluctu...; Question 42: The preferred culture in promoting patient safety...; Question 43: The percentage of patients with congestive heart failure who...; Question 44: An organization Is looking for a creative approach at Improv...; Question 45: Which of the following is an example of a structural measure...; Question 46: Which of the following tools provides the best way to displa...; Question 47: The expectation to maintain continuous survey readiness must...; Question 48: Which part of a job description should be used in a criteria...; Question 49: A home healthcare organization is looking to identify third-...; Question 50: An alternative to a walk-through is a similar technique call...; Question 51: In fact, because patients' satisfaction is so influenced by ...; Question 52: Rapid cycle testing is designed to reduce the cycle time of ...; Question 53: To promote staff engagement In a new Initiative, educators s...; Question 54: A CEO has directed a quality improvement council to develop ...; Question 55: Payers are more likely to embrace the optimization definitio...; Question 56: Employees involved in quality circles are encouraged to deve...; Question 57: A new urgent care clinic is setting up a quality management ...; Question 58: Some argue that administrative data are less reliable than d...; Question 59: The main purpose of conducting tracers as a part of continuo...; Question 60: Organizational size affects the ability to disseminate best ...; Question 61: A healthcare quality professional's initial step in the crea...; Question 62: Which initiative should a quality professional promote in an...; Question 63: Health organizations measure performance to meet multiple in...; Question 64: _____________is the collection of data used to analyze physi...; Question 65: The chairperson of the governing body has requested an annua...; Question 66: The purpose of sentinel event review of never events is to...; Question 67: Managed care outcomes related to HEDIS measures are most com...; Question 68: A healthcare quality professional Is doing a study in the em...; Question 69: A local health center is launching a community health assess...; Question 70: _____________ allows for more in-depth exploration of the ca...; Question 71: The primary purpose of a management information system is to...; Question 72: Benchmarking is goal directed and promotes performance impro...; Question 73: A director at a large health system is tasked with building ...; Question 74: Sampling is a key that healthcare professionals need to deve...; Question 75: An effective method to increase an organization's board of d...; Question 76: An increased number of outpatient surgery patients present t...; Question 77: A healthcare organization has decided that the healthcare qu...; Question 78: For cheing the outcomes our focus of attention is blood pres...; Question 79: Which of the following processes is most cost-effective in p...; Question 80: Which of the following is the appropriate group to review ca...; Question 81: Which of the following Is an algorithm that Is designed to c...; Question 82: The focus for performance Improvement should be...; Question 83: The downside to asking nursing staff to perform data collect...; Question 84: Which of the following types of budgets itemizes the major e...; Question 85: Depending upon the direction of a measure's improvement, out...; Question 86: Following evaluation of the compounding process used by a ph...; Question 87: To effectively communicate performance indicator results, in...; Question 88: Numerous opportunities for improvement exist in every health...; Question 89: Which Is a source of data tor analyzing staff flu vaccinatio...; Question 90: Health care provider accountability Decision making public r...; Question 91: A positive correlation Is seen in a scatter diagram when...; Question 92: The performance improvement methodology is a carefully chose...; Question 93: Patient satisfaction and patient experience-of-care surveys ...; Question 94: Once listing posts system is in place, root-cause analyses c...; Question 95: During a risk assessment, It Is noted that a unit manager an...; Question 96: Health plan databases are an excellent source of data for qu...; Question 97: A healthcare organization has recently launched a diabetes c...; Question 98: Which of the following Is an example of a population health ...; Question 99: Which of the following Is true of a clinical pathway?...; Question 100: A department director has been asked to compare the producti...; Question 101: Using the same operational definition becomes even more crit...; Question 102: A data analyst, using a clinical decision support system (ad...; Question 103: _________________ refers to the "degree to which individuals...; Question 104: Which of the following represents a medically underserved po...; Question 105: A quality improvement coordinator is asked to develop a trai...; Question 106: The quality of amenities of care refers to the characteristi...; Question 107: While the use of technology may result in fewer medical erro...; Question 108: In recent months, the amount of time It takes for Insurance ...; Question 109: Crossby's quality improvement process is based on the Absolu...; Question 110: The most effective data collection tools follow the ________...; Question 111: __________________ arises from a single or small set of caus...; Question 112: A multi-disciplinary team meets with the goal of reducing In...; Question 113: The primary focus of Six Sigma methodology is...; Question 114: An improvement project was implemented to expand utilization...; Question 115: Which of the following is an example of using human factors ...; Question 116: An organization has a goal to increase profitability of serv...; Question 117: Which of the following is the role a healthcare quality prof...; Question 118: Healthcare purchasers and payers are demanding that provider...; Question 119: An organization's culture is best assessed by examining the...; Question 120: A healthcare system has multiple medical clinics across a la...; Question 121: All patients who have been selected to provide feedback shou...; Question 122: According to Joint Commission standards, the safety program ...; Question 123: The collection, analysis, and Interpretation of data for pla...; Question 124: It involves identification and selection of a patient's medi...; Question 125: The health department cited a clinic for storing used instru...; Question 126: A healthcare quality professional receives the following Con...; Question 127: An organization with a focus on population health may use da...; Question 128: Which of the following is the best example of population hea...; Question 129: A skilled nursing facility has implemented a process to addr...; Question 130: The components which support successful implementation of pe...; Question 131: The quality Improvement (Ql) specialist recognizes that any ...; Question 132: A more proactive posture would be to develop an organization...; Question 133: A healthcare quality professional is conducting a study to d...; Question 134: A number of attributes can characterize the quality of healt...; Question 135: There is a story of an intensive care unit (ICU) at Dominica...; Question 136: Which of the following is the best approach to motivate stak...; Question 137: An ambulatory pulmonary division is in the final phase of a ...; Question 138: The test-retest reliability coefficient is a method to measu...; Question 139: He used his understanding of statistics to design tools to r...; Question 140: In general, as the amounts spent on providing services for a...; Question 141: Patients hospitalized for congestive heart failure should be...; Question 142: A focused professional practice evaluation (FPPE) Is Initiat...; Question 143: A quality professional Is the leader of a team in the stormi...; Question 144: Over the past 2 months, a trend has been detected in medicat...; Question 145: A surgeon's wound infection rate is 32%. Further examination...; Question 146: Which of the following is used to assess points of vulnerabi...; Question 147: Reliability is a matter of whether a particular technique ap...; Question 148: "Underuse is evidence by the fact that many scientifically s...; Question 149: Generally, effective performance measurement benefits organi...; Question 150: When recommending a quality improvement project, the quality...; Question 151: Organizations with a positive safety culture are best charac...; Question 152: What Is the Initial step the quality professional should tak...; Question 153: Why is it important to convene a multidisciplinary team when...; Question 154: A performance improvement council has been directed to set u...; Question 155: To identify outpatient data sources, the team should conside...; Question 156: A new pediatric psychiatric unit will open in one year. The ...; Question 157: The initial step in clinical pathway development is review o...; Question 158: Which of the following is a purpose of a Pareto chart?...; Question 159: One of the first steps in preparing for an organizational ac...; Question 160: The primary purpose of an emergency preparedness program is ...; Question 161: Which of the following Is the best approach to prepare care ...; Question 162: Medication reconciliation Is described as...; Question 163: Where in the process of ensuring correct surgery does a "tim...; Question 164: Crossing the Quality Chasm provided a blueprint for the futu...; Question 165: A hospital has been experiencing a significant Increase in t...; Question 166: A strategy to address social determinants of health would be...; Question 167: For example, if you are using a survey to gather patient sat...; Question 168: A quality Improvement team has Identified specific changes t...; Question 169: Prior to implementing a new patient service, the healthcare ...; Question 170: During the course of a root cause analysis, the team found t...; Question 171: Based on the chart below, implementing which of the followin...; Question 172: When groups are asked to evaluate how effective they are wit...; Question 173: One of the difficult things about quality is explaining how ...; Question 174: Which of the following would best facilitate the development...; Question 175: Multi-voting Is frequently used in which of the following st...; Question 176: Experts on delivering superior customer service suggest that...; Question 177: A provider's Ongoing Professional Practice Evaluation (OPPE)...; Question 178: A department analyzed Its process for distributing paychecks...; Question 179: The ability to report survey results at an actionable level ...; Question 180: Quota sampling was developed in the late 1930s and used exte...; Question 181: A root cause analysts (RCA) was conducted tor an event relat...; Question 182: A home health agency's Performance Improvement Committee has...; Question 183: Which of the following Is an essential step in the strategic...; Question 184: A goal of measurement is to collect valid and reliable data ...; Question 185: Which of the following actions best illustrates an organizat...; Question 186: What approach should be followed by the healthcare improveme...; Question 187: An important responsibility of each team member working on a...; Question 188: __________ accounts for the different types of patients in i...; Question 189: The quality manager needs to identify a set of process measu...; Question 190: Case-mix adjustment accounts for the different types of pati...; Question 191: When allocating limited resources to meet strategic objectiv...; Question 192: If you decided to interview ten patients in your emergency r...; Question 193: Which of the following are hardware components that would be...; Question 194: The data collection phase of the journey consists of two par...; Question 195: A criterion is considered valid if it...; Question 196: The clinic has a goal to reduce the Healthcare Effectiveness...; Question 197: Technology design that prevents a certain action, or require...; Question 198: For which incident would a process improvement manager be re...; Question 199: Healthcare organizations' ability to deliver high-quality, p...; Question 200: Which of the following actions best demonstrates that an org...; Question 201: In healthcare, many terms call for more precise operational ...; Question 202: Quality circles are groups of five to ten employees, with ma...; Question 203: A patient safety manager is asked to recommend the best acti...; Question 204: A healthcare quality professional has identified a gap In pr...; Question 205: Secondary prevention Is Primarily Intended to...; Question 206: Experts on delivering superior customer service suggest that...; Question 207: Which of the following would provide the best information to...; Question 208: Choosing a small number of items to represent characteristic...; Question 209: When developing objectives for an educational program, the q...; Question 210: A quality professional needs to select a new project from a ...; Question 211: Honest criticism is hard to take, particularly from a relati...; Question 212: Generally, medical record review and prospective data collec...; Question 213: A rapid cycle improvement team has met for six months. The t...; Question 214: Limitations of health plan databases are all of the followin...; Question 215: When prioritizing quality improvement initiatives, which of ...; Question 216: A performance improvement specialist at an ambulatory surger...; Question 217: Which of the following best describes the goal of the Health...; Question 218: Measures of central tendency describe the:...; Question 219: Based on this matrix, which of the following ideas should th...; Question 220: The increased focus on and mandate for healthcare data place...; Question 221: Which of the following is an effective method to motivate em...; Question 222: Which of the following Is an example of active surveillance?...; Question 223: An organization Is Implementing a new electronic medical rec...; Question 224: Based on the data below, which unit should the quality Impro...; Question 225: Which of the following infection prevention techniques repre...; Question 226: Which of the following is the quality professional's first s...; Question 227: An organization conducts daily briefing sessions. Which of t...; Question 228: The American Society for Quality has formed six categories o...; Question 229: A hospital is working to decrease the length of stay for inp...; Question 230: Evaluating data to determine high utilizers of emergency dep...; Question 231: A Pareto chart can be used to; Question 232: A recent analysis reveals that reimbursement projection Is b...; Question 233: In order to make effective long-term changes, performance Im...; Question 234: The weight of scoring system is based on an emphasis Baldrig...; Question 235: Which of the following regulatory agencies oversee developme...; Question 236: When continuing unique events, one uses a p-chart. The numbe...; Question 237: A hospital installed a new patient safety event reporting sy...

Question 100/237

LEAVE A REPLY

Download PDF File