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Exam Code:CPHQ
Exam Name:Certified Professional in Healthcare Quality Examination
Certification Provider:NAHQ
Free Question Number:237
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Exam Question List
Question 1: Which of the following is the best example of a non-value ad...
Question 2: A performance improvement team was formed to reduce the inap...
Question 3: An organization has Just experienced a wrong site surgery. A...
Question 4: A long-term care facility has experienced an Increase in occ...
Question 5: Administrative databases are an excellent source of data for...
Question 6: __________ is a term applied when the proper clinical car pr...
Question 7: Efficiency refers how well resources are used in achieving a...
Question 8: Although Lean thinking focuses on removing waste and improvi...
Question 9: A multidisciplinary team has been convened to review delays ...
Question 10: A healthcare quality professional works in a primary care se...
Question 11: The problem with using readily available, convenient data is...
Question 12: In a quality improvement team, the primary role of the facil...
Question 13: Which of the following is the most effective method to ident...
Question 14: Amenities may cover areas as mentioned below EXCEPT:...
Question 15: The primary purpose of practice guidelines is to...
Question 16: Which of the following most accurately describes medication ...
Question 17: Members of a performance improvement team voice complaints a...
Question 18: Which of the following tools would be used to outline factor...
Question 19: The following information is available on a health system's ...
Question 20: After discharge, most patients with a mental health diagnosi...
Question 21: _________________ standards denote level of quality that can...
Question 22: Which of the following is most likely to be a benefit of con...
Question 23: Baldrige's scoring system is based on a __________point scal...
Question 24: Which of the following is the best strategy for executive le...
Question 25: A random sampling also can be drawn by placing equally sized...
Question 26: The best way a healthcare organization can measure whether i...
Question 27: Collecting patient __________ data also is becoming a standa...
Question 28: A healthcare organization had three medication incidents ass...
Question 29: Which of the following best describes how a quality professi...
Question 30: ________________ is the degree to difference between survey ...
Question 31: Attribute data are discrete whole numbers and not continuous...
Question 32: Examples of administrative data sources are all of the follo...
Question 33: Convenience sampling produces a biased sample that is basica...
Question 34: The cockpit of an airplane is a more complex example of a co...
Question 35: There is an increased incidence of type 2 diabetes among pat...
Question 36: Either an increase or decrease in rate could be a signal of ...
Question 37: A healthcare quality professional can conclude that clinical...
Question 38: The primary purpose of a management information system is to...
Question 39: A nursing home has established a quality indicator to accomp...
Question 40: A nurse inadvertently hung an IV medication on the wrong pat...
Question 41: By using a set of statistical tools to understand the fluctu...
Question 42: The preferred culture in promoting patient safety...
Question 43: The percentage of patients with congestive heart failure who...
Question 44: An organization Is looking for a creative approach at Improv...
Question 45: Which of the following is an example of a structural measure...
Question 46: Which of the following tools provides the best way to displa...
Question 47: The expectation to maintain continuous survey readiness must...
Question 48: Which part of a job description should be used in a criteria...
Question 49: A home healthcare organization is looking to identify third-...
Question 50: An alternative to a walk-through is a similar technique call...
Question 51: In fact, because patients' satisfaction is so influenced by ...
Question 52: Rapid cycle testing is designed to reduce the cycle time of ...
Question 53: To promote staff engagement In a new Initiative, educators s...
Question 54: A CEO has directed a quality improvement council to develop ...
Question 55: Payers are more likely to embrace the optimization definitio...
Question 56: Employees involved in quality circles are encouraged to deve...
Question 57: A new urgent care clinic is setting up a quality management ...
Question 58: Some argue that administrative data are less reliable than d...
Question 59: The main purpose of conducting tracers as a part of continuo...
Question 60: Organizational size affects the ability to disseminate best ...
Question 61: A healthcare quality professional's initial step in the crea...
Question 62: Which initiative should a quality professional promote in an...
Question 63: Health organizations measure performance to meet multiple in...
Question 64: _____________is the collection of data used to analyze physi...
Question 65: The chairperson of the governing body has requested an annua...
Question 66: The purpose of sentinel event review of never events is to...
Question 67: Managed care outcomes related to HEDIS measures are most com...
Question 68: A healthcare quality professional Is doing a study in the em...
Question 69: A local health center is launching a community health assess...
Question 70: _____________ allows for more in-depth exploration of the ca...
Question 71: The primary purpose of a management information system is to...
Question 72: Benchmarking is goal directed and promotes performance impro...
Question 73: A director at a large health system is tasked with building ...
Question 74: Sampling is a key that healthcare professionals need to deve...
Question 75: An effective method to increase an organization's board of d...
Question 76: An increased number of outpatient surgery patients present t...
Question 77: A healthcare organization has decided that the healthcare qu...
Question 78: For cheing the outcomes our focus of attention is blood pres...
Question 79: Which of the following processes is most cost-effective in p...
Question 80: Which of the following is the appropriate group to review ca...
Question 81: Which of the following Is an algorithm that Is designed to c...
Question 82: The focus for performance Improvement should be...
Question 83: The downside to asking nursing staff to perform data collect...
Question 84: Which of the following types of budgets itemizes the major e...
Question 85: Depending upon the direction of a measure's improvement, out...
Question 86: Following evaluation of the compounding process used by a ph...
Question 87: To effectively communicate performance indicator results, in...
Question 88: Numerous opportunities for improvement exist in every health...
Question 89: Which Is a source of data tor analyzing staff flu vaccinatio...
Question 90: Health care provider accountability Decision making public r...
Question 91: A positive correlation Is seen in a scatter diagram when...
Question 92: The performance improvement methodology is a carefully chose...
Question 93: Patient satisfaction and patient experience-of-care surveys ...
Question 94: Once listing posts system is in place, root-cause analyses c...
Question 95: During a risk assessment, It Is noted that a unit manager an...
Question 96: Health plan databases are an excellent source of data for qu...
Question 97: A healthcare organization has recently launched a diabetes c...
Question 98: Which of the following Is an example of a population health ...
Question 99: Which of the following Is true of a clinical pathway?...
Question 100: A department director has been asked to compare the producti...
Question 101: Using the same operational definition becomes even more crit...
Question 102: A data analyst, using a clinical decision support system (ad...
Question 103: _________________ refers to the "degree to which individuals...
Question 104: Which of the following represents a medically underserved po...
Question 105: A quality improvement coordinator is asked to develop a trai...
Question 106: The quality of amenities of care refers to the characteristi...
Question 107: While the use of technology may result in fewer medical erro...
Question 108: In recent months, the amount of time It takes for Insurance ...
Question 109: Crossby's quality improvement process is based on the Absolu...
Question 110: The most effective data collection tools follow the ________...
Question 111: __________________ arises from a single or small set of caus...
Question 112: A multi-disciplinary team meets with the goal of reducing In...
Question 113: The primary focus of Six Sigma methodology is...
Question 114: An improvement project was implemented to expand utilization...
Question 115: Which of the following is an example of using human factors ...
Question 116: An organization has a goal to increase profitability of serv...
Question 117: Which of the following is the role a healthcare quality prof...
Question 118: Healthcare purchasers and payers are demanding that provider...
Question 119: An organization's culture is best assessed by examining the...
Question 120: A healthcare system has multiple medical clinics across a la...
Question 121: All patients who have been selected to provide feedback shou...
Question 122: According to Joint Commission standards, the safety program ...
Question 123: The collection, analysis, and Interpretation of data for pla...
Question 124: It involves identification and selection of a patient's medi...
Question 125: The health department cited a clinic for storing used instru...
Question 126: A healthcare quality professional receives the following Con...
Question 127: An organization with a focus on population health may use da...
Question 128: Which of the following is the best example of population hea...
Question 129: A skilled nursing facility has implemented a process to addr...
Question 130: The components which support successful implementation of pe...
Question 131: The quality Improvement (Ql) specialist recognizes that any ...
Question 132: A more proactive posture would be to develop an organization...
Question 133: A healthcare quality professional is conducting a study to d...
Question 134: A number of attributes can characterize the quality of healt...
Question 135: There is a story of an intensive care unit (ICU) at Dominica...
Question 136: Which of the following is the best approach to motivate stak...
Question 137: An ambulatory pulmonary division is in the final phase of a ...
Question 138: The test-retest reliability coefficient is a method to measu...
Question 139: He used his understanding of statistics to design tools to r...
Question 140: In general, as the amounts spent on providing services for a...
Question 141: Patients hospitalized for congestive heart failure should be...
Question 142: A focused professional practice evaluation (FPPE) Is Initiat...
Question 143: A quality professional Is the leader of a team in the stormi...
Question 144: Over the past 2 months, a trend has been detected in medicat...
Question 145: A surgeon's wound infection rate is 32%. Further examination...
Question 146: Which of the following is used to assess points of vulnerabi...
Question 147: Reliability is a matter of whether a particular technique ap...
Question 148: "Underuse is evidence by the fact that many scientifically s...
Question 149: Generally, effective performance measurement benefits organi...
Question 150: When recommending a quality improvement project, the quality...
Question 151: Organizations with a positive safety culture are best charac...
Question 152: What Is the Initial step the quality professional should tak...
Question 153: Why is it important to convene a multidisciplinary team when...
Question 154: A performance improvement council has been directed to set u...
Question 155: To identify outpatient data sources, the team should conside...
Question 156: A new pediatric psychiatric unit will open in one year. The ...
Question 157: The initial step in clinical pathway development is review o...
Question 158: Which of the following is a purpose of a Pareto chart?...
Question 159: One of the first steps in preparing for an organizational ac...
Question 160: The primary purpose of an emergency preparedness program is ...
Question 161: Which of the following Is the best approach to prepare care ...
Question 162: Medication reconciliation Is described as...
Question 163: Where in the process of ensuring correct surgery does a "tim...
Question 164: Crossing the Quality Chasm provided a blueprint for the futu...
Question 165: A hospital has been experiencing a significant Increase in t...
Question 166: A strategy to address social determinants of health would be...
Question 167: For example, if you are using a survey to gather patient sat...
Question 168: A quality Improvement team has Identified specific changes t...
Question 169: Prior to implementing a new patient service, the healthcare ...
Question 170: During the course of a root cause analysis, the team found t...
Question 171: Based on the chart below, implementing which of the followin...
Question 172: When groups are asked to evaluate how effective they are wit...
Question 173: One of the difficult things about quality is explaining how ...
Question 174: Which of the following would best facilitate the development...
Question 175: Multi-voting Is frequently used in which of the following st...
Question 176: Experts on delivering superior customer service suggest that...
Question 177: A provider's Ongoing Professional Practice Evaluation (OPPE)...
Question 178: A department analyzed Its process for distributing paychecks...
Question 179: The ability to report survey results at an actionable level ...
Question 180: Quota sampling was developed in the late 1930s and used exte...
Question 181: A root cause analysts (RCA) was conducted tor an event relat...
Question 182: A home health agency's Performance Improvement Committee has...
Question 183: Which of the following Is an essential step in the strategic...
Question 184: A goal of measurement is to collect valid and reliable data ...
Question 185: Which of the following actions best illustrates an organizat...
Question 186: What approach should be followed by the healthcare improveme...
Question 187: An important responsibility of each team member working on a...
Question 188: __________ accounts for the different types of patients in i...
Question 189: The quality manager needs to identify a set of process measu...
Question 190: Case-mix adjustment accounts for the different types of pati...
Question 191: When allocating limited resources to meet strategic objectiv...
Question 192: If you decided to interview ten patients in your emergency r...
Question 193: Which of the following are hardware components that would be...
Question 194: The data collection phase of the journey consists of two par...
Question 195: A criterion is considered valid if it...
Question 196: The clinic has a goal to reduce the Healthcare Effectiveness...
Question 197: Technology design that prevents a certain action, or require...
Question 198: For which incident would a process improvement manager be re...
Question 199: Healthcare organizations' ability to deliver high-quality, p...
Question 200: Which of the following actions best demonstrates that an org...
Question 201: In healthcare, many terms call for more precise operational ...
Question 202: Quality circles are groups of five to ten employees, with ma...
Question 203: A patient safety manager is asked to recommend the best acti...
Question 204: A healthcare quality professional has identified a gap In pr...
Question 205: Secondary prevention Is Primarily Intended to...
Question 206: Experts on delivering superior customer service suggest that...
Question 207: Which of the following would provide the best information to...
Question 208: Choosing a small number of items to represent characteristic...
Question 209: When developing objectives for an educational program, the q...
Question 210: A quality professional needs to select a new project from a ...
Question 211: Honest criticism is hard to take, particularly from a relati...
Question 212: Generally, medical record review and prospective data collec...
Question 213: A rapid cycle improvement team has met for six months. The t...
Question 214: Limitations of health plan databases are all of the followin...
Question 215: When prioritizing quality improvement initiatives, which of ...
Question 216: A performance improvement specialist at an ambulatory surger...
Question 217: Which of the following best describes the goal of the Health...
Question 218: Measures of central tendency describe the:...
Question 219: Based on this matrix, which of the following ideas should th...
Question 220: The increased focus on and mandate for healthcare data place...
Question 221: Which of the following is an effective method to motivate em...
Question 222: Which of the following Is an example of active surveillance?...
Question 223: An organization Is Implementing a new electronic medical rec...
Question 224: Based on the data below, which unit should the quality Impro...
Question 225: Which of the following infection prevention techniques repre...
Question 226: Which of the following is the quality professional's first s...
Question 227: An organization conducts daily briefing sessions. Which of t...
Question 228: The American Society for Quality has formed six categories o...
Question 229: A hospital is working to decrease the length of stay for inp...
Question 230: Evaluating data to determine high utilizers of emergency dep...
Question 231: A Pareto chart can be used to
Question 232: A recent analysis reveals that reimbursement projection Is b...
Question 233: In order to make effective long-term changes, performance Im...
Question 234: The weight of scoring system is based on an emphasis Baldrig...
Question 235: Which of the following regulatory agencies oversee developme...
Question 236: When continuing unique events, one uses a p-chart. The numbe...
Question 237: A hospital installed a new patient safety event reporting sy...