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Exam Code:	CPHQ
Exam Name:	Certified Professional in Healthcare Quality Examination
Certification Provider:	NAHQ
Free Question Number:	237
Version:	v2024-11-25
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Exam Question List: Question 1: Which of the following is the best example of a non-value ad...; Question 2: A performance improvement team was formed to reduce the inap...; Question 3: An organization has Just experienced a wrong site surgery. A...; Question 4: A long-term care facility has experienced an Increase in occ...; Question 5: Administrative databases are an excellent source of data for...; Question 6: __________ is a term applied when the proper clinical car pr...; Question 7: Efficiency refers how well resources are used in achieving a...; Question 8: Although Lean thinking focuses on removing waste and improvi...; Question 9: A multidisciplinary team has been convened to review delays ...; Question 10: A healthcare quality professional works in a primary care se...; Question 11: The problem with using readily available, convenient data is...; Question 12: In a quality improvement team, the primary role of the facil...; Question 13: Which of the following is the most effective method to ident...; Question 14: Amenities may cover areas as mentioned below EXCEPT:...; Question 15: The primary purpose of practice guidelines is to...; Question 16: Which of the following most accurately describes medication ...; Question 17: Members of a performance improvement team voice complaints a...; Question 18: Which of the following tools would be used to outline factor...; Question 19: The following information is available on a health system's ...; Question 20: After discharge, most patients with a mental health diagnosi...; Question 21: _________________ standards denote level of quality that can...; Question 22: Which of the following is most likely to be a benefit of con...; Question 23: Baldrige's scoring system is based on a __________point scal...; Question 24: Which of the following is the best strategy for executive le...; Question 25: A random sampling also can be drawn by placing equally sized...; Question 26: The best way a healthcare organization can measure whether i...; Question 27: Collecting patient __________ data also is becoming a standa...; Question 28: A healthcare organization had three medication incidents ass...; Question 29: Which of the following best describes how a quality professi...; Question 30: ________________ is the degree to difference between survey ...; Question 31: Attribute data are discrete whole numbers and not continuous...; Question 32: Examples of administrative data sources are all of the follo...; Question 33: Convenience sampling produces a biased sample that is basica...; Question 34: The cockpit of an airplane is a more complex example of a co...; Question 35: There is an increased incidence of type 2 diabetes among pat...; Question 36: Either an increase or decrease in rate could be a signal of ...; Question 37: A healthcare quality professional can conclude that clinical...; Question 38: The primary purpose of a management information system is to...; Question 39: A nursing home has established a quality indicator to accomp...; Question 40: A nurse inadvertently hung an IV medication on the wrong pat...; Question 41: By using a set of statistical tools to understand the fluctu...; Question 42: The preferred culture in promoting patient safety...; Question 43: The percentage of patients with congestive heart failure who...; Question 44: An organization Is looking for a creative approach at Improv...; Question 45: Which of the following is an example of a structural measure...; Question 46: Which of the following tools provides the best way to displa...; Question 47: The expectation to maintain continuous survey readiness must...; Question 48: Which part of a job description should be used in a criteria...; Question 49: A home healthcare organization is looking to identify third-...; Question 50: An alternative to a walk-through is a similar technique call...; Question 51: In fact, because patients' satisfaction is so influenced by ...; Question 52: Rapid cycle testing is designed to reduce the cycle time of ...; Question 53: To promote staff engagement In a new Initiative, educators s...; Question 54: A CEO has directed a quality improvement council to develop ...; Question 55: Payers are more likely to embrace the optimization definitio...; Question 56: Employees involved in quality circles are encouraged to deve...; Question 57: A new urgent care clinic is setting up a quality management ...; Question 58: Some argue that administrative data are less reliable than d...; Question 59: The main purpose of conducting tracers as a part of continuo...; Question 60: Organizational size affects the ability to disseminate best ...; Question 61: A healthcare quality professional's initial step in the crea...; Question 62: Which initiative should a quality professional promote in an...; Question 63: Health organizations measure performance to meet multiple in...; Question 64: _____________is the collection of data used to analyze physi...; Question 65: The chairperson of the governing body has requested an annua...; Question 66: The purpose of sentinel event review of never events is to...; Question 67: Managed care outcomes related to HEDIS measures are most com...; Question 68: A healthcare quality professional Is doing a study in the em...; Question 69: A local health center is launching a community health assess...; Question 70: _____________ allows for more in-depth exploration of the ca...; Question 71: The primary purpose of a management information system is to...; Question 72: Benchmarking is goal directed and promotes performance impro...; Question 73: A director at a large health system is tasked with building ...; Question 74: Sampling is a key that healthcare professionals need to deve...; Question 75: An effective method to increase an organization's board of d...; Question 76: An increased number of outpatient surgery patients present t...; Question 77: A healthcare organization has decided that the healthcare qu...; Question 78: For cheing the outcomes our focus of attention is blood pres...; Question 79: Which of the following processes is most cost-effective in p...; Question 80: Which of the following is the appropriate group to review ca...; Question 81: Which of the following Is an algorithm that Is designed to c...; Question 82: The focus for performance Improvement should be...; Question 83: The downside to asking nursing staff to perform data collect...; Question 84: Which of the following types of budgets itemizes the major e...; Question 85: Depending upon the direction of a measure's improvement, out...; Question 86: Following evaluation of the compounding process used by a ph...; Question 87: To effectively communicate performance indicator results, in...; Question 88: Numerous opportunities for improvement exist in every health...; Question 89: Which Is a source of data tor analyzing staff flu vaccinatio...; Question 90: Health care provider accountability Decision making public r...; Question 91: A positive correlation Is seen in a scatter diagram when...; Question 92: The performance improvement methodology is a carefully chose...; Question 93: Patient satisfaction and patient experience-of-care surveys ...; Question 94: Once listing posts system is in place, root-cause analyses c...; Question 95: During a risk assessment, It Is noted that a unit manager an...; Question 96: Health plan databases are an excellent source of data for qu...; Question 97: A healthcare organization has recently launched a diabetes c...; Question 98: Which of the following Is an example of a population health ...; Question 99: Which of the following Is true of a clinical pathway?...; Question 100: A department director has been asked to compare the producti...; Question 101: Using the same operational definition becomes even more crit...; Question 102: A data analyst, using a clinical decision support system (ad...; Question 103: _________________ refers to the "degree to which individuals...; Question 104: Which of the following represents a medically underserved po...; Question 105: A quality improvement coordinator is asked to develop a trai...; Question 106: The quality of amenities of care refers to the characteristi...; Question 107: While the use of technology may result in fewer medical erro...; Question 108: In recent months, the amount of time It takes for Insurance ...; Question 109: Crossby's quality improvement process is based on the Absolu...; Question 110: The most effective data collection tools follow the ________...; Question 111: __________________ arises from a single or small set of caus...; Question 112: A multi-disciplinary team meets with the goal of reducing In...; Question 113: The primary focus of Six Sigma methodology is...; Question 114: An improvement project was implemented to expand utilization...; Question 115: Which of the following is an example of using human factors ...; Question 116: An organization has a goal to increase profitability of serv...; Question 117: Which of the following is the role a healthcare quality prof...; Question 118: Healthcare purchasers and payers are demanding that provider...; Question 119: An organization's culture is best assessed by examining the...; Question 120: A healthcare system has multiple medical clinics across a la...; Question 121: All patients who have been selected to provide feedback shou...; Question 122: According to Joint Commission standards, the safety program ...; Question 123: The collection, analysis, and Interpretation of data for pla...; Question 124: It involves identification and selection of a patient's medi...; Question 125: The health department cited a clinic for storing used instru...; Question 126: A healthcare quality professional receives the following Con...; Question 127: An organization with a focus on population health may use da...; Question 128: Which of the following is the best example of population hea...; Question 129: A skilled nursing facility has implemented a process to addr...; Question 130: The components which support successful implementation of pe...; Question 131: The quality Improvement (Ql) specialist recognizes that any ...; Question 132: A more proactive posture would be to develop an organization...; Question 133: A healthcare quality professional is conducting a study to d...; Question 134: A number of attributes can characterize the quality of healt...; Question 135: There is a story of an intensive care unit (ICU) at Dominica...; Question 136: Which of the following is the best approach to motivate stak...; Question 137: An ambulatory pulmonary division is in the final phase of a ...; Question 138: The test-retest reliability coefficient is a method to measu...; Question 139: He used his understanding of statistics to design tools to r...; Question 140: In general, as the amounts spent on providing services for a...; Question 141: Patients hospitalized for congestive heart failure should be...; Question 142: A focused professional practice evaluation (FPPE) Is Initiat...; Question 143: A quality professional Is the leader of a team in the stormi...; Question 144: Over the past 2 months, a trend has been detected in medicat...; Question 145: A surgeon's wound infection rate is 32%. Further examination...; Question 146: Which of the following is used to assess points of vulnerabi...; Question 147: Reliability is a matter of whether a particular technique ap...; Question 148: "Underuse is evidence by the fact that many scientifically s...; Question 149: Generally, effective performance measurement benefits organi...; Question 150: When recommending a quality improvement project, the quality...; Question 151: Organizations with a positive safety culture are best charac...; Question 152: What Is the Initial step the quality professional should tak...; Question 153: Why is it important to convene a multidisciplinary team when...; Question 154: A performance improvement council has been directed to set u...; Question 155: To identify outpatient data sources, the team should conside...; Question 156: A new pediatric psychiatric unit will open in one year. The ...; Question 157: The initial step in clinical pathway development is review o...; Question 158: Which of the following is a purpose of a Pareto chart?...; Question 159: One of the first steps in preparing for an organizational ac...; Question 160: The primary purpose of an emergency preparedness program is ...; Question 161: Which of the following Is the best approach to prepare care ...; Question 162: Medication reconciliation Is described as...; Question 163: Where in the process of ensuring correct surgery does a "tim...; Question 164: Crossing the Quality Chasm provided a blueprint for the futu...; Question 165: A hospital has been experiencing a significant Increase in t...; Question 166: A strategy to address social determinants of health would be...; Question 167: For example, if you are using a survey to gather patient sat...; Question 168: A quality Improvement team has Identified specific changes t...; Question 169: Prior to implementing a new patient service, the healthcare ...; Question 170: During the course of a root cause analysis, the team found t...; Question 171: Based on the chart below, implementing which of the followin...; Question 172: When groups are asked to evaluate how effective they are wit...; Question 173: One of the difficult things about quality is explaining how ...; Question 174: Which of the following would best facilitate the development...; Question 175: Multi-voting Is frequently used in which of the following st...; Question 176: Experts on delivering superior customer service suggest that...; Question 177: A provider's Ongoing Professional Practice Evaluation (OPPE)...; Question 178: A department analyzed Its process for distributing paychecks...; Question 179: The ability to report survey results at an actionable level ...; Question 180: Quota sampling was developed in the late 1930s and used exte...; Question 181: A root cause analysts (RCA) was conducted tor an event relat...; Question 182: A home health agency's Performance Improvement Committee has...; Question 183: Which of the following Is an essential step in the strategic...; Question 184: A goal of measurement is to collect valid and reliable data ...; Question 185: Which of the following actions best illustrates an organizat...; Question 186: What approach should be followed by the healthcare improveme...; Question 187: An important responsibility of each team member working on a...; Question 188: __________ accounts for the different types of patients in i...; Question 189: The quality manager needs to identify a set of process measu...; Question 190: Case-mix adjustment accounts for the different types of pati...; Question 191: When allocating limited resources to meet strategic objectiv...; Question 192: If you decided to interview ten patients in your emergency r...; Question 193: Which of the following are hardware components that would be...; Question 194: The data collection phase of the journey consists of two par...; Question 195: A criterion is considered valid if it...; Question 196: The clinic has a goal to reduce the Healthcare Effectiveness...; Question 197: Technology design that prevents a certain action, or require...; Question 198: For which incident would a process improvement manager be re...; Question 199: Healthcare organizations' ability to deliver high-quality, p...; Question 200: Which of the following actions best demonstrates that an org...; Question 201: In healthcare, many terms call for more precise operational ...; Question 202: Quality circles are groups of five to ten employees, with ma...; Question 203: A patient safety manager is asked to recommend the best acti...; Question 204: A healthcare quality professional has identified a gap In pr...; Question 205: Secondary prevention Is Primarily Intended to...; Question 206: Experts on delivering superior customer service suggest that...; Question 207: Which of the following would provide the best information to...; Question 208: Choosing a small number of items to represent characteristic...; Question 209: When developing objectives for an educational program, the q...; Question 210: A quality professional needs to select a new project from a ...; Question 211: Honest criticism is hard to take, particularly from a relati...; Question 212: Generally, medical record review and prospective data collec...; Question 213: A rapid cycle improvement team has met for six months. The t...; Question 214: Limitations of health plan databases are all of the followin...; Question 215: When prioritizing quality improvement initiatives, which of ...; Question 216: A performance improvement specialist at an ambulatory surger...; Question 217: Which of the following best describes the goal of the Health...; Question 218: Measures of central tendency describe the:...; Question 219: Based on this matrix, which of the following ideas should th...; Question 220: The increased focus on and mandate for healthcare data place...; Question 221: Which of the following is an effective method to motivate em...; Question 222: Which of the following Is an example of active surveillance?...; Question 223: An organization Is Implementing a new electronic medical rec...; Question 224: Based on the data below, which unit should the quality Impro...; Question 225: Which of the following infection prevention techniques repre...; Question 226: Which of the following is the quality professional's first s...; Question 227: An organization conducts daily briefing sessions. Which of t...; Question 228: The American Society for Quality has formed six categories o...; Question 229: A hospital is working to decrease the length of stay for inp...; Question 230: Evaluating data to determine high utilizers of emergency dep...; Question 231: A Pareto chart can be used to; Question 232: A recent analysis reveals that reimbursement projection Is b...; Question 233: In order to make effective long-term changes, performance Im...; Question 234: The weight of scoring system is based on an emphasis Baldrig...; Question 235: Which of the following regulatory agencies oversee developme...; Question 236: When continuing unique events, one uses a p-chart. The numbe...; Question 237: A hospital installed a new patient safety event reporting sy...

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