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Question 117/135
You are implementing Dynamics 365 Customer Service Insights.
The product manager would like to see product sales trends by age group. The groupings are as follows:
* Ages 18 and younger
* Ages 19-25
* Ages 26-40
* Ages 41-55
* Ages 56 and older
You need to configure the system.
What should you define?
The product manager would like to see product sales trends by age group. The groupings are as follows:
* Ages 18 and younger
* Ages 19-25
* Ages 26-40
* Ages 41-55
* Ages 56 and older
You need to configure the system.
What should you define?
Correct Answer: B
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/measures
https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/measures
- Question List (135q)
- Question 1: You set a default entitlement for a customer. You need to en...
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- Question 17: Note: This question is part of a series of questions that pr...
- Question 18: You are a Dynamics 365 for Customer Service administrator. Y...
- Question 19: You need to select which setting needs to be configured for ...
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- Question 21: Note: This question is part of a series of questions that pr...
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- Question 24: Note: This question is part of a series of questions that pr...
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- Question 27: A company deploys Dynamics 365 Customer Service. A service m...
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- Question 35: You are a Dynamics 365 Customer Service administrator. You n...
- Question 36: You are implementing Omnichannel for Customer Service for a ...
- Question 37: You need to ensure that customers cannot open more cases tha...
- Question 38: You are a Dynamics 365 for Customer Service administrator. Y...
- Question 39: You are a Dynamics 365 Customer Service administrator. Users...
- Question 40: Note: This question is part of a series of questions that pr...
- Question 41: A company uses Dynamics 365 Customer Sen/ice. A customer ser...
- Question 42: Note: This question is part of a series of questions that pr...
- Question 43: An organization uses Dynamics 365 Customer Service. The cust...
- Question 44: You need to set up the analytics functionality. What should ...
- Question 45: A company implements Dynamics 365 for Customer Service. You ...
- Question 46: You are configuring Dynamics 365 Customer Service workspaces...
- Question 47: You are setting up channels for Omnichannel for Customer Ser...
- Question 48: You use Dynamics 365 Customer Service to manage cases. You n...
- Question 49: You manage a Dynamics 365 Customer Service environment. The ...
- Question 50: A company is implementing Omnichannel for Customer Service. ...
- Question 51: You are customizing a Dynamics 365 Customer Service implemen...
- Question 52: You are a customer service manager using Dynamics 365 for Cu...
- Question 53: You are implementing a help desk system that enables users t...
- Question 54: You are creating a Power Virtual Agents chatbot to handle co...
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- Question 56: You are a customer service manager. You define an enhanced s...
- Question 57: Note: This question is part of a series of questions that pr...
- Question 58: A company uses Customer Service. The company plans to enable...
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- Question 60: You are a functional consultant for a Dynamics 365 Customer ...
- Question 61: Note: This question is part of a series of questions that pr...
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- Question 63: A company uses Dynamics 365 Customer Service to provide prod...
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- Question 65: You are a Dynamics 365 Customer Service representative. You ...
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- Question 68: You are customizing a Dynamics 365 for Customer Service impl...
- Question 69: You are using Dynamics 365 Customer Service to create and ac...
- Question 70: A client plans to implement a case resolution process. Which...
- Question 71: A company uses Dynamics 365 Customer Service. The company pu...
- Question 72: You are a Dynamics 365 for Customer Service administrator cr...
- Question 73: You are a Dynamics 365 system administrator. The customer se...
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- Question 93: A company uses Dynamics 365 Customer Service. A client purch...
- Question 94: A company is implementing Omnichannel for Customer Service. ...
- Question 95: You are a Dynamics 365 Customer Service administrator. Email...
- Question 96: Your company uses Dynamics 365 Customer Service. You are des...
- Question 97: You need to assign the minimum required security roles to a ...
- Question 98: You send surveys to customers who have opened cases within t...
- Question 99: You manage Dynamics 365 for Customer Service. You need to co...
- Question 100: You must set up the following: * A work stream must be confi...
- Question 101: A company uses Dynamics 365 Customer Service. The company in...
- Question 102: You are a customer service representative using Dynamics 365...
- Question 103: You are customizing a Dynamics 36S Customer Service implemen...
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- Question 105: A company has a Dynamics 365 Customer Service implementation...
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- Question 110: Note: This question is part of a series of questions that pr...
- Question 111: Note: This question is part of a series of questions that pr...
- Question 112: You need to set up users with permissions to use the digital...
- Question 113: You are a customer service schedule administrator for a comp...
- Question 114: You implement Dynamics 365 Customer Service for a call cente...
- Question 115: You are a Dynamics 365 Customer Service system administrator...
- Question 116: Customer service agents do not have access to Customer Servi...
- Question 117: You are implementing Dynamics 365 Customer Service Insights....
- Question 118: You need to choose the appropriate actions when using the kn...
- Question 119: You are customizing an Omnichannel for Customer Service impl...
- Question 120: You need to configure the queues. Which configurations shoul...
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- Question 125: You are creating a virtual agent to handle common customer i...
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- Question 129: A company implements Dynamics 365 for Customer Service. Whic...
- Question 130: You are a customer service representative using Dynamics 365...
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