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A service provider is collecting requirements for a cloud-based document storage service. Which is an example of a utility requirement for this service?
Correct Answer: D
An example of a utility requirement for a cloud-based document storage service is "The service will allow each user 100GB of storage space." ITIL 4 defines utility as the functionality of a service that meets user needs. In this case, the amount of storage space provided is a key functional requirement that determines the utility of the service for its users.
