Valid ITIL-DSV Dumps shared by ExamDiscuss.com for Helping Passing ITIL-DSV Exam! ExamDiscuss.com now offer the newest ITIL-DSV exam dumps, the ExamDiscuss.com ITIL-DSV exam questions have been updated and answers have been corrected get the newest ExamDiscuss.com ITIL-DSV dumps with Test Engine here:
A service consumer has asked a commercial service provider to develop a new document storage service. The service consumer has a limited budget and the employees that will use the service have a long list of requirements. Which is the BEST approach for collecting the requirements?
Correct Answer: B
The best approach for collecting requirements in this scenario is to "Work with the customer to identify the requirements for utility and warranty and inform the users of what has been agreed." ITIL 4 highlights that utility (what the service does) and warranty (how the service performs) are critical to defining the value a service provides. By focusing on these aspects with the customer, the service provider can ensure that the service meets the essential needs within the budget constraints, while users are informed about the agreed functionalities.
