Name: ITIL.ITIL-4-Foundation.v2022-03-15.q150 Question 67
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Question 67

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Question 67/150

What is used to link activities within the service value chain?

A. Service desk

B. Opportunity, demand and value

C. Service level agreements

D. Inputs, outputs and triggers

Correct Answer: B

Recent Comments (The most recent comments are at the top.)

Pinco - Jul 22, 2022

Incorrect. The response is D... From ITIL 4: These activities represent the steps an organization takes in the creation of value. Each activity transforms inputs into outputs. These inputs can be demand from outside the value chain or outputs of other activities . All the activities are interconnected, which each activity receiving and providing triggers for further actions.

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Question 67/150

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