A. Determine how the KPIs for receiving accuracy are being measured, and if there is a disconnect between the KPIs and the cycle count data

B. Review the warehouse personnel training materials to determine if there are any deficiencies, and develop a plan for making the necessary corrections

C. Form a process improvement team using quality management techniques to determine the cause of the errors and make recommendations for their elimination

D. Implement verification steps as data are entered into the system, and review available data to determine the scope and depth of the issue