PPM-001 Exam Dumps | Making assertive statements includes the following:

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Question 38

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Question 38/108

Making assertive statements includes the following:

A. Describing the behavior

B. Describing the effects of the behavior

C. Using "I" messages

D. All of the above

Correct Answer: D

Making assertive statements involves a combination of describing the behavior, detailing the effects of the behavior, and using "I" messages. This approach allows individuals to express their opinions and feelings honestly and respectfully, without violating the rights or dignity of others. It's a balanced way of communication that is crucial in project management for clear and effective interaction1.
References: = Information on assertiveness in project management can be found in resources such as ProjectManagement.com and LinkedIn articles on assertiveness21.

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