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Which two Cisco Unified CCX steps would make an HTTP request? (Choose two.)
Correct Answer: C,D
Explanation The Cisco Unified CCX steps that would make an HTTP request are Cache Document and Send Http Response. The Cache Document step sends an HTTP GET request to a specified URL and stores the response in a Document variable. The Send Http Response step sends an HTTP response to the client that initiated the HTTP request. The response can include a status code, headers, cookies, and a body1, pages 2-81 and 2-82. The following steps do not make an HTTP request: Create URL Document: This step creates a URL Document variable from a string or a URL. The step does not send or receive any data over the network1, page 2-78. Write Document: This step writes a Document variable to a file on the local disk or a network share. The step does not use the HTTP protocol1, page 2-79. References: Cisco Unified Contact Center Express Editor Step Reference Guide, Release 11.6(2)