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You have been assigned to manage a new project team. The team has recently been set up to improve service levels which have drastically reduced over the past year. Only a few of the team members have worked together before. It is your responsibility as the leader to facilitate the team's development. Question:Identify two models you could use to facilitate developing your team. (2 marks) Question:Explain three ways team development models can help the team meet their objective to improve service levels. (3 marks)
Correct Answer:
See the Explanation for both solutions in detail: Explanation: Two Models to Facilitate Team Development * Tuckman's Model of Group Development * This model outlines stages (forming, storming, norming, performing, and adjourning) to help a team transition from initial formation to effective collaboration. * Belbin's Team Roles Model * This model identifies various roles team members can adopt to ensure a balanced and efficient team dynamic, focusing on individual strengths and contributions. Three Ways Team Development Models Help Meet Objectives * Improving Collaboration and Communication: * Team development models emphasize open communication, enabling team members to understand each other's strengths and establish trust, which is critical for improving service levels. * Enhancing Role Clarity and Efficiency: * Models like Belbin's ensure that roles and responsibilities are aligned with individual strengths, minimizing conflicts and optimizing task execution. * Building a Cohesive and Motivated Team: * By addressing the interpersonal and performance dynamics (e.g., through Tuckman's stages), these models help develop a motivated and well-aligned team capable of achieving high service standards.
