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Which tools are used for the employee-relations functions of human resource management (HRM)?
Correct Answer: B
* Labor Participation Programs: These programs encourage employee involvement in organizational decision-making, promoting better labor relations and a more engaged workforce. * Employee Surveys: These are tools used to gather feedback from employees about their job satisfaction, work environment, and overall experience within the company. The data collected helps HR identify areas of improvement and address any concerns. * Purpose in HRM: Both tools are crucial for understanding employee perspectives, improving communication, and fostering a positive work environment, which are central to effective employee relations. * Benefits: Improved employee relations can lead to higher job satisfaction, reduced turnover, and enhanced organizational performance. References: * Society for Human Resource Management (SHRM) resources on employee relations * Human Resource Management textbooks and best practices
