Service-Cloud-Consultant Exam Dumps | Open CTI allows Advanced Administrators and Developers to embed call controlsin an HTML area that can

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Question 55/176

Open CTI allows Advanced Administrators and Developers to embed call controlsin an HTML area that can be placed within Salesforce to control the telephony system What are the two common places to embed these call controls?
Choose 2 answers

A. On a new tab in the agent's browser

B. On the left sidebar of Salesforce Classic

C. On the Highlights Panel of a Primary tab

D. Onthe footer of the Lightning Console

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