Sales-Cloud-Consultant Exam Dumps | The Cloud Kicks website Contact Us form creates Leads that need to be followed-up on in a timely manner

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Question 63

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Question 63/101

The Cloud Kicks website Contact Us form creates Leads that
need to be followed-up on in a timely manner by the sales representatives. The VP of Sales wants to be notified when the Lead creation date has passed 24 hours and the lead status is still new. The sales representatives would also like a list to follow up. Which two actions should the Consultant perform to create a solution? Choose 2 answers

A. Create a Lead list view filtered for "Lead created date NOT equal to TODAY" and "Status equals new".

B. Create a Lead escalation rule for "Lead created date NOT equal to TODAY" and "Status equals new"

C. Create a process builder process to send an email.

D. Create a dynamic report for sales representatives to subscribe to.

E. Create a publisher action on Lead.

Correct Answer: B,D

Recent Comments (The most recent comments are at the top.)

adams - May 27, 2022

incorrect. leads are not supported in escalation rules.
IMO
C - as this is the only method to send a notification to managers
A - as they mentioned they need a list to follow up and this is more steamlined way to work on leads.

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Question 63/101

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