PDX-101 Exam Dumps | A prospect is permanently deleted from Marketing Cloud Account Engagement. That prospect then fills out

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Question 132

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Question 132/151

A prospect is permanently deleted from Marketing Cloud Account Engagement. That prospect then fills out a new Marketing Cloud Account Engagement form and submits their information.
What happens to the prospect?

A. An error message is displayed on the form preventing the prospect from submitting

B. A new prospect is created even though the prospect had previously been permanently deleted.

C. No new prospect is created because the prospect had previously been permanently deleted.

D. The submission of the form retrieves and restores the previously deleted prospect information including activities.

Correct Answer: B

According to the Salesforce documentation, when a prospect is permanently deleted from Marketing Cloud Account Engagement, all the associated data and activities are also deleted and cannot be restored. However, if the prospect fills out a new Marketing Cloud Account Engagement form and submits their information, a new prospect record will be created with the same email address as the deleted one, but without any of the previous data and activities. The new prospect will have a new unique ID and will not be linked to the deleted one in any way. Reference: Salesforce documentation

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