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Cloud Kicks (CK) is planning a project to optimize its lead to cash process. CK needs someone to analyze data and draw business insights, understand business processes, and guide the business to the best implementation for the project. Which role does CK need?
Correct Answer: A
The role of the Business Analyst aligns with CK's needs for analyzing data, understanding business processes, and guiding implementation: * Core Responsibilities: A BA bridges the gap between business needs and technical solutions, ensuring optimal process improvements like the lead-to-cash process. * Salesforce Role Expectations: Salesforce BAs are trained to analyze data, document processes, and recommend best practices for implementations. * Collaborative Approach: A BA works closely with stakeholders, solution architects, and administrators to ensure successful project delivery.